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3.3/5 • Glassdoor rating


Established Companies have a constant need to improve their operational efficiency. Back Office Business Processes are not core, they cost too much and consume management attention. ARDEM provides Business Automation and Business Process Outsourcing services to help our clients reduce these costs and improve their financial results.

We believe in diving deep and truly understanding our clients. This enables us to engineer solutions that match their present and future goals for business growth and improvement.

We aim to support both businesses and the people that run them, to create opportunities so that the lives of many can benefit from the new possibilities that arise.

ARDEM company structure


Sample highlight service offering of ARDEM

RPA, BPAAS, Business Process Outsourcing, Outsource Data Entry, Large Volume Information Processing, Accounts Payable Solutions, Financial Outsourcing, Insurance Outsourcing, Government Outsourcing, Utility Bill Management, Invoice Solutions, Business Outsourcing, Data Capture, Business Process Outsourcing, Logistics Outsourcing, Cloud Technologies, Back Office Support, Remote Outsourcing, Data Capture, OCR Solutions, Invoice Capture, Invoice Automation, Business Intelligence , Business Analysis, Business Process Automation, Outsourcing Partnerships, Energy Management Solutions, Utility Bill Capture, virtual training, outsourcing , and freight billing



Public or Private


Seats or staff



$1 mil. - $5 mil.





Arun Malhotra, President

Year Founded


Countries of fulfillment




Contact information

908 359 2600

About ARDEM: Review and comparison

ARDEM Incorporated is a business process outsourcing (BPO) company founded in 2004 in Hillsborough, New Jersey. 

ARDEM’s founders recognized that back-office work is time-consuming and expensive, so they made it their mission to provide low-cost BPO solutions to established companies. In doing so, ARDEM saves the company money and allows it to focus its time and resources on more critical operational issues. 

ARDEM currently has anywhere from 250-500 employees in several locations around the globe. ARDEM prides itself on the quality and expertise of its employees. 

Employees at the company are highly skilled in their fields and work hard to ensure excellent customer service relations while efficiently taking care of their clients’ tasks. 

ARDEM Outsourcing

ARDEM has its company headquarters in Hillsborough, New Jersey. ARDEM not only offers onshore outsourcing services to companies based in the United States, but it also offers offshore outsourcing to India and Latin America.

ARDEM’s global presence allows clients to receive customer support services at any time.

ARDEM has partnered with a wide range of major companies all around the globe, including CNN, Boy Scouts of America, Billboard, H&M, and KFC.

In addition to its corporate clients, ARDEM has partnered with large government agencies, like the US Department of Interior and all branches of the United States military.

ARDEM’s BPO services and pricings

ARDEM caters to a wide variety of needs around the world. ARDEM’s employees specialize in various categories, like retail, health, financial, and information technology, just to name a few. 

Below is a list of some of the BPO services that ARDEM has to offer: 

  • Data entry
  • Payroll and bookkeeping
  • Back-office support
  • Accounts payable
  • Data processing
  • Data extraction
  • Data mining
  • Data analysis
  • IT support
  • Automation
  • Order management

ARDEM also offers a variety of government solutions services for multiple agencies. These services are COVID-19 tracking and analysis for state and local health departments, historical archiving for museums, and data extraction for non-profit organizations. 

ARDEM’s pricing

Saving its clients money while providing high-quality service is ARDEM’s primary goal. While ARDEM doesn’t specifically list their pricing on their website, you can schedule a free consultation to get more information or contact a representative at [email protected]

How ARDEM outshines its competition

ARDEM has made it their focus since 2004 to provide its clients with an excellent customer service experience while saving their clients as much money as possible. Although the company may not be as large as some of its competitors, the employees’ expertise and performance make up for it. 

ARDEM’s global presence also allows it to outshine its competition. With locations in Latin America, India, and the United States, ARDEM’s team is available to their clients 24/7. 

Key executives

Arun Malhotra (President) 

Arun Malhotra has been ARDEM’s president since the company came about in 2004. He has several degrees, including a Masters of Science in Engineering and a Masters of Business Administration in Finance

ARDEM reviews and comparisons

ARDEM is a high-quality outsourcing and offshoring company with excellent employees and customer service relationships. According to Glassdoor, most ARDEM employees are happy with their experience with the company and are even likely to recommend the company to people seeking work.


ARDEM’s contact information

ARDEM’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 908 359 2600.


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