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Press-One Customer Care Inc.


Press-One provides an omni-channel array of cost-effective, high-quality contact center services to dozens of entities in retail, publishing, high-tech, education, government, freight and logistics support.

Our clients realize that customer engagement via phones, chat, email and SMS text is best left to a professional company dedicated to the continuing investment in contact center operations, personnel and technologies so that they can focus on their core businesses. Press-One’s team of professionals are experts in the most popular CRM tools such as ZenDesk, HelpScout, Magento, Shopify and others.



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Andy Orr , President & Founder

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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