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Answering Service Care

3.7/5 • Glassdoor rating

Overview

Since 1974, we have been a premier provider of U.S.-based phone answering services for service businesses throughout the U.S., offering 24/7 coverage every day of the year.

Our business is all about helping you manage, cover and attend to your business. As our name implies, we are committed to answering your phone calls with care, compassion, efficiency and professionalism.

Headquarters

-

Public or Private

private

Seats or staff

100-249

Revenue

$25 mil. - $50 mil.

Industries

-


Details

Executive

Luis Bedoya, VP

Year Founded

1974

Countries of fulfillment

-

Sectors

-

Contact information

(800) 430-6511

https://www.answeringservicecare.net


About Answering Service Care: Review and comparison

Answering Service Care is an answering service firm specializing in live, professional answering services to small and mid-sized businesses with 24/7 coverage each day of the year.

With over 40 years of experience in the industry, Answering Service Care is committed to providing each client with the best possible answer service. 

The firm has been serving over 3000 clients nationwide, including small and large corporations representing various industries, from the legal, healthcare, insurance, real estate, and other sectors. 

Answering Service Care helps free businesses’ valuable hours and provides them with the best live receptionist service possible. This lets them focus on growing their business and generating revenue. 

Answering Service Care Outsourcing

Answering Service Care is an answering service firm based in Margate, FL, with offices in New Jersey, North Carolina, and Washington, USA. 

Its team of experienced professionals has been providing telephone answering services since 1974. They have extensive experience in many industries, including retail, healthcare, legal, finance, real estate, contractors, insurance, consulting services, and personal care. 

Answering Service Care’s highly trained staff will answer clients’ calls quickly and professionally so they can spend less time on the phone. 

The company offers competitive rates with major national providers but with better-personalized service and attention to detail while keeping the quality or service levels.

Answering Service Care’s BPO services and pricings

Answering Service Care offers a wide array of business solutions. They offer a full range of services that cater to various clients and industries. The firm’s services include:

Live Answering services 

  • Live receptionists
  • Appointment scheduling
  • Two way SMS
  • Disaster recovery
  • Local phone number
  • Email monitoring service
  • Custom on-hold music

Automated Services

  • IVR
  • Auto attendant
  • Spam blocker
  • Call recording
  • Follow me
  • Voicemail
  • Fax to email

Answering Service Care’s pricing

The company’s pricing will depend on the minutes of service, with a 21-day money-back guarantee. The following are the answering service pricing plans:

Starter

  • $49 monthly
  • 30 minutes
  • $1.25 per add’l min

Small business

  • $149 monthly
  • 100 minutes
  • $1.23 per add’l min

Pro

  • $249 monthly
  • 250 minutes
  • $1.15 per add’l min

Enterprise

  • $529 monthly
  • 500 minutes
  • $1.05 per add’l min

Contact them today to get started. Call (800) 430-6511 for further inquiries. 

How Answering Service Care outshines its competition

When it comes to live telephone answering services, Answering Service Care is the premier company that knows how important every single call is.

Answering Service Care is committed to answering clients’ phone calls with care, compassion, efficiency, and professionalism.

The firm is incredibly proud to have earned the ATSI and CAM-X Award of Excellence for 2022, which is a record-setting 12 years in a row. 

Key executives

Michael Shoosterv (CEO) 

Michael has been the CEO of Answering Service Care since 1974, with portfolio companies in virtual receptionist industries and the CCaaS industry. 

He has been an entrepreneur for over 45+ years, with extensive experience as an executive in the contact center, software development, fulfillment, and commercial property development industries, 

Luis Bedoya (COO)

Luis is the COO of Answering Service Care. He started as a Vice President in 1997, and he recently became the COO in 2021. Luis has vast experience in telecommunications, contact centers, and asterisks. 

Answering Service Care reviews and comparisons

Answering Service Care combines its experienced team with cutting-edge technology. It is known as a company that values the human touch above all else. No wonder it has the best staff retention rate in the business. 

Answering Service Care was rated 4.7 on Google. In addition, it has an overall rating of 3.7 out of 5 on glassdoor. 74% of its employees recommend working at Answering Service Care, and 76% have a positive outlook for the business. 

Answering Service Care’s contact information

Answering Service Care’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (800) 430-6511.

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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