Activ8 Asia is a Sri Lanka-based Business Process Outsourcing (BPO) provider offering inbound, outbound, HR, and support-focused staffing solutions to local and international clients. Operating from Colombo with additional client-facing offices in the UK and Australia, the company positions itself as a partner that goes beyond transactional outsourcing — built on a foundation of “trust, quality, and purpose.” Activ8 Asia serves around 40 clients across sectors including food & beverage, telecommunications, e-commerce, education, and travel, supported by a team it describes as over 450 strong. The company reports handling roughly 9,500 calls per day and highlights a strong retention track record with its client base.
What Activ8 Asia offers its clients
- Inbound Support — Telemarketing, inquiry handling, order taking, call answering, and product information requests
- Outbound Services — Debt recovery, lead generation, telesales, customer retention, and B2B appointment setting
- HR Outsourcing — Manpower solutions, background verification, payroll processing, and end-to-end HR services
- Customer Support — Chat support, email support, quality assurance, and full contact center services
- IT-Enabled Support — Website creation & maintenance and CRM integration in support of client operations
How Activ8 Asia outshines the competition
- Operational Scale — Manages approximately 9,500 calls attended per day across its contact center operations
- Experienced Team — A workforce of 450+ staff supporting client accounts across multiple time zones
- Client Retention — States it has "never lost a customer" over a two-year period
- Multi-Region Presence — Client-facing offices in Sri Lanka, the UK, and Australia, enabling coverage across time zones
- Recognized Workplace — Great Place to Work Certified, alongside a 3CX Advanced Partner certification
Activ8 Asia company structure
Activ8 Asia describes itself as having grown from "a small start-up" into an established BPO industry player. Exact founding year and detailed leadership bios are not clearly published on the company's site — recommend confirming directly with the company before listing named executives.
