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3.6/5 • Glassdoor rating


Canon (formerly known as Converga Asia, Inc.) is a company specializing in comprehensive information logistics, business process outsourcing (BPO), cost saving solutions, software as a service (SaaS) and strategy.

Canon started operations back in 1994 and was named Outsource Australia (OSA). At the time of its inception, it was known for offering innovative services in outsourcing mail, reprographics, records management and logistics. Gradually, OSA developed into “Canon” owing to the rising demand for smart information management solutions. It gained expertise in business process outsourcing and focused on conversion of paper documents into digital records. It was in 2008 that OSA’s name was finally changed to Canon.

Canon focuses on providing sustainability, cost-efficiency and innovation so that clients can enjoy increased flexibility, financial rewards and operational efficiency.

Some of the key services offered by Canon include:

1. Staffing Solutions: The staffing solutions offered by Canonhelp businesses create their personal offshore tam or use Canon’s skilled resource pool.

2. Document Services: The document services offered by Canon provide a simple yet innovative way of transforming a business’ physical documents into secure electronic records.

3. Financial Services: The automated paperless financial solutions offered by Canon provide simple and inexpensive means of managing accounts, purchasing, sales orders and expenses.



Public or Private


Seats or staff



Over $5 bil.






Year Founded


Countries of fulfillment




Contact information

+61 2 9433 7000

About Canon: Review and comparison

Canon (formerly known as Converga Asia, Inc.) began in 1994 as an innovative outsourcer of mail, logistics, reprographics, and records management services. Since then, the company has evolved into one of the most prominent business outsourcing companies in Australia. 

While the company provides an extensive host of services, they’re exceptionally skilled as a paper to digital document conversion service. And with a well-earned 25 years of experience, they report a revenue stream of $500 million to $1 billion and a 98.5% customer satisfaction score. 

All in all, Canon has a reputation for driving business efficiency and proven delivery across finance, retail, and government to help customers grow and strengthen their businesses.

Canon Outsourcing

Canon works hard to empower all businesses in Australia. Recently, the company has opened locations in Chicago, The Philippines, and New Zealand.

Canon’s BPO services and pricings

Canon offers exceptional services to help businesses work efficiently, better manage their services, and drastically boost their revenue stream.  

Whether it’s managing an extensive record history, setting up a sophisticated electronic invoicing program, or conducting vital market research to ensure customers always work with the best suppliers, Canon helps manage businesses more effectively. 

They also offer other vital services such as 

  • Executive hospitality 
  • Mailroom services 
  • Document processing 
  • Offshore managed Services
  • And more 

Canon’s pricing

There aren’t specifics on what each package costs as it all depends on the individual business. If you are interested in learning more about their prices, reach out to Canon‘s contact team for better specifics.

How Canon outshines its competition

Canon sets itself apart from the competition in a variety of ways. First, their thorough and experienced management team will help reduce management time and administrative hassles. 

They foster incredible customer service through their team of dedicated employees. That’s why they have one of the highest staff retention rates in the industry. 

Another way they outshine is through their resounding morality. Ethics are baked into their teams’ core, as they have an entire branch of their company dedicated to sustainable, environmentally-friendly methods.

In 2014 alone, Canon’s paperless solutions saved an astounding 862 tonnes of C0² emissions. In fact, over the years, the company has saved 1138 tonnes of C0² emissions. That’s the equivalent of taking 206 cars off the road.


Key executives

Canon has a team of influential thinkers, trendsetters, leaders, and executives. 

Luke Clark, Chief Executive Officer

With just two short years on the team, Clark is an influential member of the team. Previously, Clark worked as CIO and regional Senior Leadership team member for Canon. There, he aided business transformation and leadership, where he led technology and service.

Stephanie Wang, General Manager, Commercial and Finance

Stephanie Wang works in ITs commercial, financial, and governance activities. She aids offices in Australia, New Zealand, and the Philippines.

Canon reviews and comparisons

While there are no current reviews from customers who have chosen Canon, there are a few employee reviews, each one of them glowing. This further supports how positive their working environment is, which undeniably transfers to a positive customer experience. 


Canon’s contact information

Canon’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61 2 9433 7000.


Canon news, podcast & articles

Canon videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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