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Capstone Solutions Inc.

4.2/5 • Glassdoor rating


Capstone Solutions Inc. set up shop in the year 2008. They provide IT outsourcing services in the domains of consulting, infrastructure, business processes and supply and integration.

Capstone Solutions Inc. as a contact center service boasts of a 120- seater business process outsourcing unit, which can be increased in volume to accommodate over 500 seats. The infrastructure services provide clients with hardware and contact center solutions. Clients are assured of transaction-based billing where they pay for successful or complete transactions.

Support services provided by Capstone Solutions Inc. encompasses payroll processing, training of agent level hires and team leads, accounting and finance accompanied by the entire recruitment cycle. Capacity planning for clients is also available. Technical support services includes hardware applications, servers and storage, dialers, recorders and quality management of contact center services, network switches provided by professionals well versed in the domains specified.

Capstone provides remote desk support pertaining to software or hardware issues by customers. The 24×7 model makes life easier for clients who may have issues with their processors at any time of the day. By managing the technological portfolio of companies on a wide spectrum, Capstone Solutions Inc. solves technical issues and provides business process outsourcing services.



Public or Private


Seats or staff



Unknown / Non-Applicable





Ma. Amelia "Suzette" Santiago, Business Development Manager

Year Founded


Countries of fulfillment




Contact information


About Capstone Solutions Inc.: Review and comparison

Capstone solutions is a top company providing custom-engineered solutions for their clients all across the globe. The company may be a little over six years old, but they have brought a different and creative approach to providing engineering solutions to their customers since inception.

Capstone Solutions has, over the years, built a team filled with experts at their jobs. Before they execute services, they listen and understand their customers’ needs and requirements. While they know the customers, they play advisory roles to help the customers realize what they need.

Presently, we can’t trace the revenue of Capstone Solutions, but they have an employee strength of almost 50 professionals. Not only has the company continually improved its services, but they also have the requisite registration from the proper authorities in the Philippines. Their offices are PEZA (Philippine Economic Zone Authority) certified. 

Capstone Solutions Inc. Outsourcing

When it comes to providing custom-engineered solutions, the location of the company is vital. For Capstone Solutions, their location is one of the advantages they offer clients. When clients partner with Capstone Solutions, there are no limitations to their services, while the company also strives to meet the exceptional standards of the client industry.

Aside from the location of Capstone Solutions, the team is excellent and creative. Clients won’t just be getting a safe and secure solution. They’ll be getting custom-engineered service solutions that meet their needs per time.

Capstone Solutions Inc.’s BPO services and pricings

In the Philippines, Capstone Solutions is a leading provider of custom-engineered solutions and business processes outsourcing services. Here are some of the services they offer: 

  • Business process outsourcing infrastructure 
  • Network management solutions
  • Software training
  • Hardware training
  • Management training
  • Seat hosting 
  • Cloud contact center
  • It development
  • Service desk

Capstone Solutions will not only help with business solutions but also assists in fostering industry partnerships. They offer the services above to clients across different industries. 

Capstone Solutions’ pricing 

Affordability is one of the tenets at Capstone Solutions. While they provide excellent custom business solutions, the company still factors affordability into its pricing models. The cost of each of Capstone Solutions’ product offerings varies per service.  

How Capstone Solutions Inc. outshines its competition

Several firms offer business process outsourcing services and solutions, but Capstone Solutions stands out among the rest. Here’s why:

  • Certification with Philippines Economic Zone Authority
  • Execution of services to industry standards
  • More than six years of experience 
  • Listening to customers

Key executives

Ma. Amelia “Suzette” Santiago (Business Development Manager)

Suzette started as an Operations Analyst, conducting feasibility studies while performing requirement analysis. She has since pivoted to monitoring and control, measuring performance in her capacity as business development manager at Capstone Solutions. 

Jet Medina (Modern Business Analyst)

Jet is a creative thinker with expertise in strategic thinking to help companies reduce their operational development costs. 

Capstone Solutions Inc. reviews and comparisons

Capstone Solutions offer various business solutions while meeting excellent industry standards. They also boast a workforce with excellent project management skills. We don’t currently have any reviews about Capstone Solutions. However, you can compare the company with other business processes outsourcing services in the Philippines. 

Capstone Solutions Inc.’s contact information

Capstone Solutions Inc.’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call .



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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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