View all outsourcing firms

Hello Rache

4.4/5 • Glassdoor rating


Hello Rache provides medical and dental professionals with Healthcare Virtual Assistants (HVAs) to improve workflow, save time, and make more money by removing the burden of in-room EMR documentation and other back-office tasks. It was founded by Dr. Mark Carnett, a family physician, in 2017. He wanted to find a better solution after years of fighting with his EMR and working after 5 PM.

That’s when Hello Rache was born. Dr. Carnett has been using HelloRache healthcare virtual assistants in his practice in Arizona for three years now. It has saved him lots of stress, money, and most importantly, time.

100% of their healthcare virtual assistant workforce is based in the Philippines–a beautiful country known for a friendly, hard-working labor force. By hiring through Hello Rache, you are providing steady employment and a higher standard of living to Filipino families.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Daniel Carnett, Director Of Business Development

Year Founded


Countries of fulfillment




Contact information

(520) 274-1477

About Hello Rache: Review and comparison

Hello Rache is a leading virtual assistants provider for medical facilities, veterinary clinics, and dental offices. This business is headquartered in Sierra Vista, Arizona, and has been family-operated since 2017.

Essentially, this company can outsource the hiring of a virtual medical assistant or medical scribe. Hello Rache works with large medical groups as well as solo practices in all types of healthcare specialties. With these services, medical and dental practices can save money and time spent on writing down or accessing patient information.

Currently, Hello Rache employs around 100 employees and holds an impressive revenue of $18 million. The medical scribes and assistants are all trained and vetted to provide superior services.

Hello Rache Outsourcing

Family physician Dr. Mark Carnett founded Hello Rache in 2017, and it has been family-owned and operated ever since. Dr. Carnett founded the company in Arizona to develop a better way for physicians to conduct patient care and medical note-taking. 

Instead of doctors spending hours filling out data on their electronic medical record (EMR) systems, virtual medical assistants from Hello Rache can help medical professionals save time and money while reducing stress. 

Dr. Carnett has been using the services of these virtual medical assistants for years to alleviate the workload of his medical office. Hello Rache has multiple offerings, including virtual scribe, virtual administrative assistant, and virtual receptionist services for healthcare providers beyond the borders of Arizona. 

The virtual assistants even reside in the Philippines. The virtual aspect ensures providers all over the nation can garner the benefits of these services.

Hello Rache’s BPO services and pricings

Hello Rache offers a way to build a virtual team in healthcare settings. Its services include:

  • Virtual scribe
  • Virtual administrative assistant
  • Virtual receptionist

All of the virtual assistants are trained in both standard and specialized medical terminology as well as medical scribing and undergo HIPAA instruction. Medical providers have the chance to choose the virtual healthcare assistants they’d like to work with regularly. 

The virtual team can cover services for various industries, such as large or small medical practices, veterinary offices, and dental facilities.

Hello Rache’s pricing

Hello Rache provides a flat-rate hourly price of $9.50 per hour. There are no set-up or hidden fees. Customers are charged for these services every Monday.

How Hello Rache outshines its competition

Hello Rache offers HIPPA-compliant, trained virtual healthcare assistants who’ve undergone background checks and can boost physicians’ workflow while saving them time and money. 

While their customers save money, Hello Rache provides guilt-free outsourcing by offering a highly liveable wage for virtual healthcare assistants in the Philippines with better quality of life and the ability to work from home. These virtual assistants are trusted among many healthcare providers worldwide.

Key executives

Daniel Carnett (Director of Business Development)

Daniel Carnett has been head of business development at Hello Rache since its founding in January 2017. He has also founded multiple businesses, such as Collegefession and DCE Tuning. 

Hello Rache reviews and comparisons

The Glassdoor reviews of Hello Rache discuss how the company compensates its employees well and provides them with the ability to work from home. The employee ratings are at 4.5 stars out of 5, so workers are clearly satisfied with this company. 

Those looking for medical transcription and reception services would benefit from Hello Rache’s impressive capabilities.

Hello Rache’s contact information

Hello Rache’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (520) 274-1477.


Hello Rache news, podcast & articles

No news, podcast & articles available for this BPO

Hello Rache videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.