View all outsourcing firms


3.9/5 • Glassdoor rating


We partner with healthcare organizations of all sizes and provide them with the technology, insights, and expertise to help them drive better clinical and financial results.

What Athenahealth offers its clients

Electronic Health Records
Revenue Cycle Management
Patient Engagement
Population Health
Platform Services
Marketplace Program



Public or Private


Seats or staff



$1 bil. - $5 bil.





Bob Sergert, Chairman and CEO

Year Founded


Countries of fulfillment




Contact information



About Athenahealth: Review and comparison

Athenahealth is an IT service company that partners with healthcare organizations to drive clinical and financial results. Their teams build modern technology on an accessible system in order to make a meaningful difference for their customers and their patients. 

The company today was formed from the merger of two organizations experienced in healthcare: Athenahealth, Inc and Virence Health. This resulted in a force of combined technology, insight, expertise, and customer base with a wide footprint. 

Athenahealth Outsourcing

Athenahealth’s outsourcing specializes in its managed medical billing services, which they call athenaCollector.

Their revenue cycle management solution gives you total visibility into performance while also implementing best practices that will improve collection and efficiency. 

Athenahealth offers the following features with their outsourced medical billing: 

  • Claims management
  • Revenue cycle dashboard
  • Appointment scheduling 
  • Patient check-in
  • Performance reporting

In addition to these, the service also has extended features for additional pricing. 

  • Medical coding
  • Authorization management
  • Enhanced claim resolution

Athenahealth’s BPO services and pricings

Athenahealth offers outsourced IT solutions for the following medical capabilities: 

  • Electronic health records 
  • Revenue cycle services 
  • Patient engagement 
  • Population health 
  • Telehealth 
  • Platform services 
  • Medical apps and integrations marketplace 
  • Advisory services 

Athenahealth Technologies India’s pricing

Athenahealth can be contacted through their website for inquiries on their pricing. Pricing is done individually because the cost is based on a percentage of the client’s collections. 

How Athenahealth outshines its competition

Athenahealth has its own network for better deploying data exchange for more efficient care delivery. The Athenahealth network claims to be the largest connected network in healthcare. 

Over 140 thousand clinicians are on the network, along with 170 million patient records, of which more than half have been active in the last two years. There is also a community aspect to share best practices and strategies. 

With the use of the network, Athenahealth is able to anticipate healthcare industry change and propose the best measures and solutions. Updates can be pushed out through the network to ensure clients are always prepared. 

Key executives

Bob Segert, Chairman and CEO

Bob Segert has been part of Athenahealth since 2019. He is a seasoned leader with over 20 years in the IT and software services industry. He’s served in multiple departments including sales, marketing, operations, and corporate strategy. 

Athenahealth reviews and comparisons

Forbes Advisor has graded Athenahealth a score of 4.3 out of 5 for their technology solutions. Positive points include the comprehensive software that is geared towards large enterprises and a relatively low starting monthly rate. 

Athenahealth is well reviewed by employees with a 4.4 rating on Glassdoor from almost 2000 reviews. Their Indian branch is said to be a good place to work with a strong business outlook and CEO approval. 

Athenahealth’s contact information

Athenahealth’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:


Athenahealth news, podcast & articles

No news, podcast & articles available for this BPO

Athenahealth videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.