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3.0/5 • Glassdoor rating


Alltel Australia empowers businesses with telecommunications technology, contact centre and outsourced customer support services designed to help our clients thrive amid a changing communication environment. Our solutions support SMEs and enterprises across multiple industries with a focus on seamless collaborations and flexible connections.

As a trusted communications and business support provider for nearly 20 years, we continue working with clients from various sectors, including retail, banking, education, health and government.

We provide services to improve and future-proof business communications with solutions spanning across IP telephony (Cisco Webex, UCaaS and MS Teams), enterprise internet, virtual inbound numbers, advanced inbound call tracking and analytics, office phone systems and professional answering services and outsourced customer support.

Established with an aim to deliver smart, simple and effective solutions, Alltel has cemented its brand as Australia’s preferred B2B telco provider, committed to raising industry standards, adding value through excellent services and delighting clients with best-in-class customer experience.


622 Ferntree Gully Road Wheelers Hill, VIC 3150, 3150, Melbourne, VIC

Public or Private


Seats or staff



$5 mil. - $10 mil.

  • Digital Marketing
  • Educational Businesses
  • Financial Services
  • Hardware Tech/IT
  • Healthcare
  • IT Services and IT Consulting
  • Manufacturing
  • Pharmaceutical
  • Real Estate
  • Retail
  • Telecoms
  • Utilities




Year Founded


Countries of fulfillment
  • Australia
  • Admin Support
  • Customer Service
  • Full service BPO
  • IT Services and IT Consulting
Contact information

1300 255 835

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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