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LBPO

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About

Our professionals have many years of experience in business process outsourcing in B2C and B2B segments. Our call center specialists know what the motives of clients are and how successfully achieve defined targets. The professionals at LBPO have experience and adapt their actions to the goals and can modify their behaviour to guidelines, in which they are supported by sophisticated IT tools.

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https://www.lbpo.eu/en/home-2/

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About LBPO: Review and comparison

LBPO is an up-and-coming Business Process Outsourcing service (BPO) based out of Warsaw, Poland. The company has been part of Poland’s growing outsourcing industry since 2013. 

As an outsourcing business, LBPO works from a state-of-the-art call center, including a sophisticated scanning and printing room for hard copy documents and faxing. 

Working in the BPO industry for nearly a decade, the firm has begun extending its global reach. Along with their Warsaw office, they also have employees operating from the Philippines. Currently, the company has between 11 and 50 employees working for them. 

LBPO Outsourcing

LBPO offers clients a broad range of communication platforms and service models, including discussion boards, chat, email, phone, social media, and SMS. 

The firm is currently working on expanding its reach in Central and Eastern European countries, but they serve clients globally. During its annual business awards, Kredyt Inkaso recognized this company’s work in business process outsourcing and named them one of 100 companies with the fastest growth in the financial sector.

LBPO’s BPO services and pricings

The firm provides a variety of services to global businesses, including:

  • Customer Service
  • Helpline Service
  • Education and Information Campaigns
  • Customer Retention
  • Customer Acquisition
  • Negotiation of Agreements
  • Mailing and Document Processing
  • Data Storage and Processing

LBPO specializes in several industries, including medical, finance, business, education, and information technology. 

LBPO’s pricing

Pricing varies by service type and company size. Rather than producing a cost list with one-price-fits-all options, the firm customizes costs based on each individual client. To better understand a realistic cost guide, interested businesses should contact LBPO directly for an estimate. The company takes calls and online communications in English or Polish. 

How LBPO outshines its competition

To get a leg up in the Eastern European outsourcing market, LBPO sets itself apart from other BPO companies in Poland by providing:

  • Outsourcing opportunities for both B2C and B2B clients
  • Adaptable BPO services 
  • Sophisticated IT tools
  • Protection of personal data in compliance with all Polish and EU laws
  • Customizable pricing options
  • Personalized correspondence services
  • Digitization and data analysis

LBPO satisfies customers by offering a streamlined approach to outsourcing, taking on client company culture initiatives to blend in. 

Key executives

Artur Gornik (CEO) Arthur is the CEO of LBPO. He has been with the company since 2016, amidst a variety of other business endeavors. Artur is also CEO of Komornik.Expert and BusinessIn.Cloud. Artur has won several awards for outstanding work in business, including first-place for Kredyt Inkaso in Poland’s Most Productive Companies.

 

Titus Gaborni (Customer Service) Titus is part of LBPO’s international employee group, working from the firm’s office in the Philippines. His work through the firm’s customer service department still serves clients across Eastern Europe. 

LBPO reviews and comparisons

LBPO is a leading contact center for Polish and Eastern European countries. Currently, there are few English reviews online, but the overall consensus on the company appears positive. Compared to other local BPOs in the region, it provides top-tier services and supports the local economy. 

LBPO’s contact information

LBPO’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

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References

https://www.crunchbase.com/organization/lbpo

 

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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