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USource

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About

USource is a digital outsourcing company delivering back office services and digital staff, at scale and speed, for digital services, operations and digital platforms.

A digital world needs digital staff. Let us take your businesses from thinking digital to being digital. We’ve delivered results for hundreds of businesses, both large and small, across a global marketplace – Australia, United States, Canada, United Kingdom and other English speaking countries.

What USource offers its clients

We have ready to hire dedicated staff for end-to-end digital across paid Online Advertising, SEO, Ecommerce, Analytics, Copywriting, Graphic Design, Development & Automation, Back Office, Email Marketing, Customer Service, Social Media and Virtual Assistants. Flexible staffing - mix and match digital skills into teams or hire full-time, part-time or project based team members. No messy contracts; just fast, flexible, month-to-month hiring.

How USource outshines the competition

We’re the engine room behind public companies, innovative startups and a mix of small to large businesses requiring end-to-end digital staffing solutions - from digital advertising, right through to post-sale customer support teams.

Hire a digital specialist for a specific project, or an entire outsourced digital team - integrated at every touchpoint - giving your company a seamless digital solution.

USource company structure

USource is an Australian and Philippines incorporated company. The dedicated team members you hire on a month-to-month agreement are employees of USource Global Services, Inc, a Philippines-based company, compliant with all local labor and tax laws, and certified with the Department of Labor and Employment (DOLE).

Sample highlight service offering of USource

50% Discount: Hire full-time USource team member for 2 months and get a 50% discount on the first month.

Headquarters

Australia

Public or Private

private

Seats or staff

100

Revenue

$2-5m

Industries
  • Advertising & PR
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Financial Services
  • Healthcare
  • Real Estate
  • Retail
  • SaaS
  • Software Tech/IT
  • Travel

Highlights

Domain Authority

18

Site traffic

136

OA ranking

-

Glassdoor rating

4.6

CrunchBase ranking

554,507

Details

Executive

Jenny Mendoza

Year Founded

07/04/2015

Countries of fulfillment
  • Australia
  • Philippines
  • United States
Sectors
  • Admin Support
  • Agency Contract Partner
  • Customer Service
  • Digital & Content Marketing
  • Specialized BPO Vertical
Contact information

-

Social media

About USource: Review and comparison

USource offers digital staffing outsourcing solutions to businesses of all sizes – from small and medium enterprises to large companies.

The firm provides its clients with a platform they can use and a small agile team to work with, depending on their requirements.

USource was founded in 2014 and is focused on providing digital staffing solutions to other business organizations.

It offers end-to-end support for companies – even startups – and helps them through digital and back-office operations support.

USource Outsourcing

USource’s headquarters are located in New South Wales, Australia. It also has two satellite offices in the Philippines.

The company aims to give businesses access to low-cost digital specialists that will help them cope with the rapidly evolving digital landscape.

USource’s BPO services and pricings

USource offers a wide range of services across various verticals for its clients.

Its services include:

  • Digital advertising
  • Google ads
  • Search engine optimization (SEO)
  • Data and analytics
  • Copywriting
  • Graphic design
  • Development and automation
  • Email marketing
  • 24/7 digital support
  • Social media
  • Virtual assistants

USource has three management setups for its clients – marketplace-managed, agency-managed, and self-managed.

These setups give their clients the flexibility to choose management arrangements that suit their particular needs.

Marketplace-managed

Marketed for startups and businesses needing assistance with digital tasks and projects. Clients can hire just one or an entire team of digital specialists.

Perks and Inclusions:

  • Connect through USource Upwork
  • Ability to lock in team member hours
  • Work full-time in USource offices
  • Support from USource Staffing Manager
  • Time tracking and billing managed through Upwork
  • Lower rates for digital team members
  • No minimum hours

Agency-managed

Clients can hire a digital professional or an agile digital team.

Perks and Inclusions:

  • Hired directly through USource
  • Dedicated team members
  • Work full-time from USource offices
  • Support of USource Client Manager
  • Support of team manager and agency
  • Monthly billing accounts team
  • Month-to-month agreement
  • Project pipeline management
  • Time tracking managed by USource
  • Higher rates due to agency involvement

Self-managed

Clients can also bring their own staff and let USource provide the equipment, space, and infrastructure they’ll use. This setup is ideal for businesses that require increased or full control over their staff.

Perks and Inclusions:

  • Shared and private coworking space
  • Desks and comfortable seats
  • 200 Mbps optic fiber internet (plus redundancies)
  • Electricity
  • Computers (additional fee)
  • CCTV monitoring
  • Screen and time tracking (optional)
  • Access to on-demand digital staff

Clients availing USource’s digital staffing management services can also access (for an additional fee) shared resources, such as:

  • Digital project managers
  • Team supervision
  • Facilities
  • HR management
  • Payroll support
  • IT support

USource’s pricings

The company’s staffing services are priced based on the specific requirements of their clients.

Connect with USource to avail of price quotes depending on the services needed.

How USource outshines its competition

USource offers its clients great flexibility when it comes to outsourcing digital staff.

Its wide breadth of offered services is also backed by powerful platforms and software solutions that greatly increase process efficiency.

USource has great familiarity with the different platforms used in various industries.

Thus, its clients will have little to no problem at all with onboarding outsourced employees and having them use the company’s existing platforms.

Key executives

Michael Wilson is USource’s co-founder and present managing director.

USource reviews and comparisons

USource’s services give its clients an edge over their competitors through low-cost skilled professionals outsourced from the Philippines.

These Filipino digital specialists can start working on the same day they’re hired – meaning clients don’t have to waste additional time training and briefing their new hires.

USource also possesses various software platforms, such as:

  • MozPro and Ahrefs for SEO
  • Asana and Zendesk for Support
  • InDesign and Photoshop for Design
  • Google Ads and Facebook Ads for Digital Ads
  • Google Analytics and DashThis for Analytics
  • Smile.io and Marketo for Marketing
  • And more

USource’s contact information

USource’s main headquarters is located in:

Australia

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call .

USource news, podcast & articles

USource videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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