Tranzcom

Tranzcom company structure

Tranz Com is a boutique organization, Growing
Consciously and Virtuously
❖ An IT / ITes / RPA / AI Organization with interests
in Healthcare, E-commerce, OTA, Education,
Logistics, F&A, Banking & Hospitality verticals
❖ Led by Mythili Ananth – First Generation Female
Entrepreneur, with almost 24 + years of
Experience in the IT & ITes domain
❖ Headquartered at Mysore with State of the Art
Robust, Scalable and Customizable Centre's
❖ Tranz Com – Approach based on Five Basic
Elements
✓ Stability – We are dedicated to continuously
working towards Strengthening our
Relationships, Services and Community.
✓ Adaptable – We are always Striving to be
able to change to fit and work better with
purpose
✓ Aggressive – In terms of our Timelines and
Decision Making
✓ Persistent – Continuously moving towards
improvement
✓ Liveliness – Bringing Happiness to work

About Tranz Com

One Centre each at Mysore & Bengaluru
❖ Well Supported by Experienced Management team with
cumulative 100 + years of diverse vertical experience
❖ Language Capability – English, Hindi, Tamil, Telugu,
Kannada & Malayalam
❖ Invested in Foundation :
✓ Grooming and Developing Skill Set
✓ In-House IT Team for Dialer & IVR Solution
✓ Stringent Network Controls
✓ ISO / IEC 27001:2013 Certified
✓ Well Ventilated & Ergonomically designed workstation
– keeping in mind employees comfort
❖ Working towards strengthening community –
✓ 80% of our employees are female – Helping build
micro economy at Tier II level
✓ Arresting Attrition – Average tenure at CSA level is 2
Years
✓ Contributing to Quality thru better knowledge base

One Centre each at Mysore & Bengaluru
❖ Well Supported by Experienced Management team with
cumulative 100 + years of diverse vertical experience
❖ Language Capability – English, Hindi, Tamil, Telugu,
Kannada & Malayalam
❖ Invested in Foundation :
✓ Grooming and Developing Skill Set
✓ In-House IT Team for Dialer & IVR Solution
✓ Stringent Network Controls
✓ ISO / IEC 27001:2013 Certified
✓ Well Ventilated & Ergonomically designed workstation
– keeping in mind employees comfort
❖ Working towards strengthening community –
✓ 80% of our employees are female – Helping build
micro economy at Tier II level
✓ Arresting Attrition – Average tenure at CSA level is 2
Years
✓ Contributing to Quality thru better knowledge base

Our BPM Service Offering

Unified Solution for all Customer
Service Needs, well integrated with all
Channels of Communication
✓ Helps you Reach your target
audience seamlessly
✓ Brings Efficiency
✓ Save Time
✓ Improves ROI
✓ Provides Insights
✓ Helps in Strategy
❖ Easily Customizable
❖ Can be integrated with major
platforms
❖ Remote Access Available
❖ Live Barge in & 100% Recording
❖ Cloud Based
❖ WFH Ready
❖ VPN & Firewall Protected
Our Presenc