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Torcom

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About

Torcom has been providing a wide array of professional call center and telephone answering services for over 30 years. Torcom is the answer to your order taking, fulfillment, help desk, tech support and call center problems. Let our friendly, professional operators and experienced IT personnel set up and manage your accounts with precision and care. Please feel free to look around our site and see some of the services that Torcom has to offer, then fill out an information request form and let our experienced sales staff help you figure out exactly what Torcom can do for you.

Headquarters

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Public or Private

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Seats or staff

11-50

Revenue

Unknown / Non-Applicable

Industries

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Highlights

Domain Authority

3.8

Site traffic

83

OA ranking

-

Glassdoor rating

3.3

CrunchBase ranking

-

Details

Executive

Laurie Torvik, President

Year Founded

-

Countries of fulfillment

-

Sectors

-

Contact information

800.832.4939

http://www.torcom.com/

Social media

-

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About Torcom: Review and comparison

Torcom is a Business Process Outsourcing (BPO) provider that focuses on inbound and outbound call center services. 

Headquartered in the United States, this firm utilizes an onshore workforce that can understand your customer needs on a deeper level than off-shore service providers. Founded in the 1990s, this firm has over 30 years of experience providing high-quality customer service through a variety of telecommunications channels. 

With a staff of approximately 25-50 employees, this small firm provides cost-effective solutions for company’s seeking to outsource their telecommunications needs. This firm has reported revenues of under USD five million

Torcom Outsourcing

Torcom’s headquarters are in Madison, Wisconsin. Working within the United States, all of the team members at this firm speak fluent English. The friendly and professional American staff connect with customers, reduce hold times, and drive up customer satisfaction. 

Outsourcing to an onshore BPO service provider ensures your business benefits the US job force without sacrificing budget or quality. 

Torcom’s BPO services and pricings

This firm focuses on a wide array of telecommunications solutions to improve customer satisfaction. Some of the services offered by this firm include: 

  • Inbound and Outbound Answering Services 
  • Literature Request and Sales Lead Capture
  • Performance Reviews
  • Automated Services
  • National Request Locator/Referral Services
  • Live Operator Services
  • Interactive Voice Response
  • Catalog Order Entry
  • Customer Service Call Handling
  • Reservation Processing
  • Order Processing
  • Quality Assurance
  • Customer Retention

Torcom’s pricing

Torcom offers a wide menu of options that your enterprise can customize to suit its needs. Choose the services that your company faces bottlenecks in and allow the team at Torcom to complete the tasks correctly and efficiently. 

Contact Torcom today by visiting their website and submitting a contact form for a free quote personalized to your business. 

How Torcom outshines its competition

Torcom has over thirty years of experience providing customers with friendly service. This firm improves the overall customer service experience of your brand. Some of the ways this firm goes above-and-beyond for its clients include: 

  • Professional operators
  • Experienced IT personnel 
  • Reduced call wait times 
  • 24/7 service 

Key executives

Laurie Torvik (President)

Laurie Torvik has been the President of Torcom since 2018. Her responsibilities include overseeing operations and ensuring efficiency and quality work in all areas of this firm. She has ample experience leading companies in a Management role. 

Elin Torvik (National Director of Sales)

Elin Torvik is the National Director of Sales for this firm and is in charge of monitoring sales targets. With a strong understanding of market trends, her expertise enables the professional team at this firm to be one step ahead. 

Torcom reviews and comparisons

This firm does not have any verified reviews online at this time. Its official website currently does not feature client testimonials or case studies. 

To learn more about how this firm can assist you with your telecommunication and BPO needs, submit a contact form. Talk directly with a friendly representative today by calling 800.832.4939 and discuss this firm’s past successes. 

Torcom’s contact information

Torcom’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 800.832.4939.

References

https://www.glassdoor.com/Overview/Working-at-Torcom-EI_IE1168735.11,17.htm

Torcom news, podcast & articles

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Torcom videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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