About Torcom: Review and comparison
Torcom is a Business Process Outsourcing (BPO) provider that focuses on inbound and outbound call center services.
Headquartered in the United States, this firm utilizes an onshore workforce that can understand your customer needs on a deeper level than off-shore service providers. Founded in the 1990s, this firm has over 30 years of experience providing high-quality customer service through a variety of telecommunications channels.
With a staff of approximately 25-50 employees, this small firm provides cost-effective solutions for company’s seeking to outsource their telecommunications needs. This firm has reported revenues of under USD five million.
Torcom’s headquarters are in Madison, Wisconsin. Working within the United States, all of the team members at this firm speak fluent English. The friendly and professional American staff connect with customers, reduce hold times, and drive up customer satisfaction.
Outsourcing to an onshore BPO service provider ensures your business benefits the US job force without sacrificing budget or quality.
Torcom’s BPO services and pricings
This firm focuses on a wide array of telecommunications solutions to improve customer satisfaction. Some of the services offered by this firm include:
- Inbound and Outbound Answering Services
- Literature Request and Sales Lead Capture
- Performance Reviews
- Automated Services
- National Request Locator/Referral Services
- Live Operator Services
- Interactive Voice Response
- Catalog Order Entry
- Customer Service Call Handling
- Reservation Processing
- Order Processing
- Quality Assurance
- Customer Retention
Torcom offers a wide menu of options that your enterprise can customize to suit its needs. Choose the services that your company faces bottlenecks in and allow the team at Torcom to complete the tasks correctly and efficiently.
Contact Torcom today by visiting their website and submitting a contact form for a free quote personalized to your business.
How Torcom outshines its competition
Torcom has over thirty years of experience providing customers with friendly service. This firm improves the overall customer service experience of your brand. Some of the ways this firm goes above-and-beyond for its clients include:
- Professional operators
- Experienced IT personnel
- Reduced call wait times
- 24/7 service
Laurie Torvik (President)
Laurie Torvik has been the President of Torcom since 2018. Her responsibilities include overseeing operations and ensuring efficiency and quality work in all areas of this firm. She has ample experience leading companies in a Management role.
Elin Torvik (National Director of Sales)
Elin Torvik is the National Director of Sales for this firm and is in charge of monitoring sales targets. With a strong understanding of market trends, her expertise enables the professional team at this firm to be one step ahead.
Torcom reviews and comparisons
This firm does not have any verified reviews online at this time. Its official website currently does not feature client testimonials or case studies.
To learn more about how this firm can assist you with your telecommunication and BPO needs, submit a contact form. Talk directly with a friendly representative today by calling 800.832.4939 and discuss this firm’s past successes.
Torcom’s contact information
Torcom’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 800.832.4939.