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Your Phones Covered

1.0/5 • Glassdoor rating


Your Phones Covered are Australian Virtual Office, Virtual Receptionist, Outsourced Customer Contact, Telephone Answering and Call Centre Experts.

We help businesses across Australia by supporting their inbound and outbound client contact via telephone, email or web. We do this by having an Australian based team that cares about you, your business and your clients.

We provide Virtual Office Solutions to busy professionals including Phone Answering, Virtual Receptionist, Diary and Calendar Management.

We work with clients across many industries including Accountants, IT Professionals, Financial Advisers, Recruitment Companies and Complimentary Health Professionals to name a few.



Public or Private


Seats or staff



$1 mil. - $5 mil.





John Shields, Director

Year Founded


Countries of fulfillment




Contact information

1300 318 671

About Your Phones Covered: Review and comparison

Your Phones Covered is a business process outsourcing (BPO) company specializing in providing virtual receptionist solutions to clients across various industries. Fully committed to client satisfaction and profitability, the company provides busy professionals with the help they need to grow their businesses. 

With a focus on customer service and satisfaction, Your Phones Covered provides extensive support to cover all client needs. Your Phones Covered designs each service to maximize business growth while focusing on building strong client relationships. The company offers services for clients across various industries.

Your Phones Covered Outsourcing

Headquartered in Sydney, Australia, the company has provided quality virtual receptionist solutions to clients since 2010. With a focus on client satisfaction, the company offers solutions to clients who are too busy to deal with everyday monotony.

Your Phones Covered’s BPO services and pricings

Your Phones Covered has been meeting client needs since its founding. The company designs each service to save money and increase overall profit for its clients through excellent solutions. The company operates as a strategic partner, helping clients realize their full potential through high-quality solutions such as:

  • Virtual Office
  • Diary Management
  • Virtual Receptionist
  • Customer Service
  • Customer Contact
  • Help Desk
  • Calendar Management
  • Appointment Setting
  • Medical Appointments
  • Virtual Phone Numbers

The company strives to provide quality services that save each client time and money. It works to offer full-service products, prioritizing customer relationships that last. The team gives potential clients a two-week trial, allowing businesses to get a sense of its services before fully committing to a purchase. 

Your Phones Covered’s pricing

The company provides customized packages that prioritize effectiveness and efficiency for its customers. Pricing plans are focused on supporting small businesses and providing simple solutions. Various pricing solutions are available in multiple packages ranging from $9 a week to $239 per week.

How Your Phones Covered outshines its competition

Your Phones Covered provides clients with high-quality virtual receptionist services made to increase customer revenue and create sustainable solutions for client businesses. The company outshines its competition in various ways:

  • The company focuses on customer satisfaction by freeing clients’ time and allowing them to focus on business growth.
  • Outsourcing with the company allows clients comprehensive services that fit specific business needs.
  • The company offers hands-on and personalized service to ensure complete customer satisfaction.
  • The company fights for growth, always seeking new opportunities to provide each client with the best services possible.
  • The company offers a two-week trial that allows clients to experience its services before committing.
  • A full team of professionals works with Your Phones Covered.

Key executives

John Shields (Director)

As the director at Your Phones Covered, Shields brings years of experience as an investor and small business owner. His skills include business development, managed services, and solution selling.

Your Phones Covered reviews and comparisons

Your Phones Covered is a BPO company specializing in providing virtual receptionist solutions to clients across various industries. The company is recognized by its clients as easy to work with and supportive. Most clients consider the company an integral part of their teams.

Your Phones Covered’s contact information

Your Phones Covered’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

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In addition, you may email them at [email protected] or call 1300 318 671.


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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