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HOPLA Online

4.1/5 • Glassdoor rating

Overview

HOPLA Online is an outsourcing and remote staffing company providing global offshore team solutions for startups and high-growth businesses.

With delivery operations across Asia Pacific, Europe, and the Americas, and with 80% of our talent based in the Philippines, HOPLA enables companies to build cost-efficient, globally distributed teams backed by structured systems and full operational support.

We combine remote staffing, offshore team management, and BPO services into a scalable, end-to-end solution designed for modern, distributed businesses.

What HOPLA Online offers its clients

At the core of HOPLA is our Success Planning Framework, a structured, data-driven approach designed to ensure long-term success for both clients and team members. We don’t just fill roles. We build aligned, productive, and sustainable teams.

Strategic Recruitment: Leveraging proprietary sourcing methods and screening systems to match you with top-tier, role-specific talent
Co-Managed Operations: A collaborative model where you maintain visibility and control, while we handle execution, support, and optimization
People Development: Continuous coaching and engagement programs that drive retention, accountability, and performance
Data & Insights: Dedicated analytics and reporting that provide visibility into productivity, KPIs, and growth opportunities

How HOPLA Online outshines the competition

HOPLA is designed for companies that are serious about scaling, not just outsourcing tasks.

Built for Scalability: We create operations that grow with you, not systems you outgrow
Remote-First Expertise: Purpose-built for distributed teams, not adapted from traditional office models
Retention-Focused Model: We invest heavily in team engagement and development, resulting in long-term, high-performing team members
End-to-End Ecosystem: From hiring to infrastructure to performance management, everything is integrated and managed

Our approach ensures that your remote team becomes a core extension of your business, not a disconnected external resource.

HOPLA Online company structure

HOPLA Online was founded by entrepreneurs and operators who experienced firsthand the limitations of both traditional outsourcing firms and freelance platforms. These models often fail to deliver consistency, scalability, and long-term team stability. HOPLA was built to solve that, by combining the flexibility of remote work with the structure and accountability of managed operations. We continue to evolve alongside the modern workforce, helping businesses unlock the true value of global talent.

Sample highlight service offering of HOPLA Online

HOPLA specializes in fully remote, fully supported team deployment, providing:

Dedicated remote professionals tailored to your business needs
Full HR, admin, sales, marketing, information technology and operational support
Secure and optimized remote infrastructure
Proven systems for productivity, tracking, and performance management

Our model delivers 30%–70% cost savings compared to traditional outsourcing—without compromising quality, control, or scalability.

Headquarters

Nathan Rd, 0000, Mongkok, Kowloon

Public or Private

private

Seats or staff

250 - 499

Revenue

$100 mil. - $250 mil.

Industries
  • Accounting
  • Advertising & PR
  • Airlines
  • Automotive
  • BPO
  • BPO industry
  • Business Administration
  • Business Consulting and Services
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Manufacturing
  • Media Publishing
  • Payroll
  • Pharmaceutical
  • Professional Services
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Tech support
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Mae Lanie Chan, Co-Founder

Year Founded

02/01/2017

Countries of fulfillment
  • Australia
  • Hongkong
  • Philippines
  • United Kingdom
  • United States
Sectors
  • Admin Support
  • Agency Contract Partner
  • Animation & Multimedia
  • Back Office Support
  • Build-Operate-Transfer
  • Business Compliance
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Employer of Record (EOR)
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Global Payroll & Compliance
  • Human Resource & Legal
  • Inbound & Outbound
  • IT Services and IT Consulting
  • Office Leasing
  • Output-based
  • Outsourcing Consultancy
  • Recruiting & Talent Acquisition
  • Retail
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
  • Telecommunications
Contact information

(+63) 917-777-6188

mae@hopla.online

https://www.hopla.online


About HOPLA Online: Review and comparison

HOPLA Online, which stands for Home-Based Organized Professionals Leveraging Agility, is a BPO that deals in helping companies employ international remote workers. With its headquarters in Hong Kong, HOPLA Online was founded in 2018 and has been assisting global companies ever since.

HOPLA Online works with clients to “provide employment opportunities to people’s homes. Because of this, we can connect businesses with talented professionals from anywhere around the globe.” 

HOPLA Online has expanded through the years to include more remote workers to meet the global demand for additional support. They currently employ around 200 employees.

HOPLA Online Outsourcing

For the duration of its existence, HOPLA Online has walked the talk in terms of remote staffing. The entire HOPLA Online executive team works from different areas of Asia and serve as a model for new-age employment strategies.

As a company, HOPLA Online specializes in content moderation, outsourcing, content and program development, UX and UI design, virtual assistants, distributed outsourcing, creative design and editors, data entry specialists, and customer support agents.

HOPLA Online’s BPO services and pricings

With new technological advances occurring every day, HOPLA has an expanded list of services that they can offer to their clients globally, including:

  • International Payroll
  • Administrative Assistance
  • Help Center Support
  • Outbound Sales
  • Incoming Call Management
  • User Testing
  • Document Creation
  • Editing Services
  • Project Management
  • Data Entry
  • Phone Support

HOPLA Online also offers legal assistance to eliminate barriers to hiring international remote workers.

HOPLA Online’s pricing

On their company website, HOPLA Online does not provide pricing for the various services that they provide. Due to the many variables that come with hiring remote work, they encourage you to reach out via their website for a custom quote.

How HOPLA Online outshines its competition

One of the most significant ways HOPLA Online is unique from other BPO companies is that they practice what they preach. Since their company was founded, each executive team member has participated in all company formulation strategies and meetings while remote. HOPLA Online is a prime example to its clients of what remote employment looks like.

Additionally, HOPLA Online rises above the competition by:

  • Maintaining an extensive database of remote workers
  • Providing highly skilled and detailed support
  • Helping clients navigate any barriers to international employment
  • Including an online database for clients to research employee options

Key executives

Mae Lanie Chan (General Manager and Co-Founder)

Mae Lanie Chan is the Co-Founder and General Manager of HOPLA Online since January 2023.

She applies strong expertise in sales, marketing, outsourcing management, and team leadership to drive the company’s growth. She plays a key role in developing remote work solutions, strengthening operations, and supporting scalable business expansion in the outsourcing industry.

Atty. Kariz Teh (Head of Operations)

Atty. Kariz Teh is the Head of Operations since February 2025.

She leads the Service Delivery and People & Culture departments, overseeing client delivery, staff coaching, data analytics, HR and recruitment, and project development.

She focuses on improving operations, strengthening team performance, and supporting business growth in a remote setting, while also contributing to strategic initiatives that enhance overall organizational efficiency.

HOPLA Online reviews and comparisons

HOPLA Online highlights client and employee testimonials on its website, offering insightful perspectives on their experiences with the company. Here are a few standout stories:

“HOPLA is a game-changer for us! Our business was able to grow rapidly with HOPLA’s expertise in recruitment. With their help, we were able to onboard team members that fit our company’s needs super quick without compromise on quality.” – CA Shipping and Logistics Company

“Working with HOPLA is fulfilling because it boosts me to apply my knowledge, experiences, interests, and values to my work. Where I also meet my financial and personal needs. HOPLA’s quality productivity tools make our remote work environment more effective and efficient.” – Clarise, Credit Control Officer

“Working with HOPLA has been an fulfilling journey for my career! What sets them apart is the genuine connection they have built with me beyond just work. I truly appreciate their dedication to ensuring my well-being and success!” – Lovely, Virtual Assistant Specialist

HOPLA Online’s contact information

HOPLA Online’s main headquarters is located in:

Nathan Rd, 0000, Mongkok, Kowloon

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at mae@hopla.online or call (+63) 917-777-6188.

References

https://www.glassdoor.com/Overview/Working-at-Home-based-Organised-Professionals-Leveraging-Agility-EI_IE1906271.11,64.htm

https://www.glassdoor.com/Overview/Working-at-Cooee-EI_IE3476199.11,16.htm

HOPLA Online news, podcast & articles

HOPLA Online videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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