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Tel-Us Call Center

3.0/5 • Glassdoor rating


In business since 1979, Tel-Us Call Center offers a variety of inbound call center services customized to suit the needs of its clients. Our well-trained staff of bilingual agents is available 24/7/365. We answer calls for every size company, including general businesses, law firms, medical offices, property management companies, security companies, home health care, and all other types of organizations.

In addition to traditional messages, we handle tier 1 customer service, ad response, order taking, web chat, email response, lead generation, seminar registrations, appointment setting, store locator service, and just about anything our customers need. Whether we utilize the customer’s website, access their backend software, or create screens in our own software, each account is unique. Many of our customers take advantage of our Virtual Office – using our prestigious address as their own – a real suite address in Los Angeles – and meeting with their customers in our conference room.



Public or Private


Seats or staff



$5 mil. - $10 mil.





Stacy Krems Polinsky, CEO & President

Year Founded


Countries of fulfillment




Contact information

(800) 999-1996

About Tel-Us Call Center: Review and comparison

Tel-Us Call Center is an acclaimed call center services provider headquartered in Los Angeles, California. The company has been offering comprehensive call center and answering service business solutions since 1979. 

This highly experienced BPO company is dedicated to providing customized call center and virtual office service plans to each of their clients, prioritizing excellent customer service and client business growth.

Tel-Us Call Center has been a mainstay in United States-based BPO services for over 40 years, working with clients in industries ranging from legal and medical to property management. The company’s most recent reported revenue was $5 million

Tel-Us Call Center Outsourcing

With decades in the BPO industry, Tel-Us Call Center emphasizes quality of service, ethical business practices, and positive company culture.

Tel-Us Call Center takes pride in its ability to optimize every customer interaction to enhance client reputations and build stronger relationships. As the company works with clients in both the legal and medical industries, all call center employees are trained in industry best practices for ethics and confidentiality. 

The company is well-regarded in the Los Angeles region and has received the “Best of Los Angeles” award for six consecutive years

Tel-Us Call Center’s BPO services and pricings

Tel-Us Call Center is an experienced call center company that offers the following services: 

  • 24-hour live answering services
  • Voicemail services
  • 24/7 appointment scheduling
  • Call handling services
  • Virtual mailing address
  • Conference rooms
  • Mail and packages pick up and delivery services, and
  • Virtual reception services

Tel-Us Call Center’s service packages are highly customizable and the team strives to work closely with the client to become familiar with their business needs and customer base. 

Tel-Us Call Center’s pricing

Tell-Us Call Center’s pricing varies based on the service package the client requires. Costs can be impacted by the nature, frequency, and length of phone calls, as well as additional virtual office and answering services that the client may request. Tell-Us Call Center will work with clients to design a package and pricing plan that suits their budget and needs. 

How Tel-Us Call Center outshines its competition

Tel-Us Call Center frames its work around the belief that “your customers are our customers,” forming close professional relationships with their clients to form a deep understanding of client business needs and values.

This BPO company offers comprehensive, reliable, and professional call center services, as well as answering and voicemail services. Service plans offer a range of message-taking and message forwarding options, as well as bilingual call center services in both English and Spanish. 

Key executives

Stacy Krems Polinsky (CEO and President)

Stacy Krems Polinsky has been CEO and President of Tel-Us Call Center since 1986. She has extensive experience in call center management and BPO services. She has a Bachelor of Arts in Sociology from Brandeis University. 

Tel-Us Call Center reviews and comparisons

While there are currently no specific online reviews available for Tel-Us Call Center, prospective clients may compare them to other midsize BPO providers in the United States, particularly companies with multiple decades of experience that offer 24/7 call center services. 

Tel-Us Call Center’s contact information

Tel-Us Call Center’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call (800) 999-1996.

Tel-Us Call Center news, podcast & articles

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Tel-Us Call Center videos & images

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