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In2com (Belgium)

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About

In2com is a customer engagement center based in Belgium, the heart of Europe. Backed by over 25 years of national and international experience, we possess the knowhow to provide you efficient and flexible tailor-made solutions to manage your customer experience in just the way you want it.

Whatever your multi-channel communication needs, we help to engage with you as a customer, optimize your customers’ experience, reduce costs and drive growth.

Headquarters

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Public or Private

Privately Held

Seats or staff

201-500

Revenue

$10 to $25 million (USD)

Industries

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Highlights

Domain Authority

26

Site traffic

58

OA ranking

-

Glassdoor rating

5

CrunchBase ranking

-

Details

Executive

Hilde Verdoodt, CEO

Year Founded

2013

Countries of fulfillment

-

Sectors

-

Contact information

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https://www.in2com.com/

Social media

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About In2com (Belgium): Review and comparison

In2com is a customer engagement and support business process outsourcing (BPO) firm based in Brussels, Belgium. The company offers multiple services, including multi-channel communication solutions, lead generation, and customer support, among other things. 

With more than $10 million in revenue, they have perfected its integrated approach to crafting a tailored customer care solution for each of its clients. It works with organizations in health care, public service, utilities, and nonprofits. The company has partnered with many larger organizations, including Henkel, Whirlpool, and Grenke Leasing.

In2com (Belgium) Outsourcing

In2com provides various customer support services to clients in Denmark, with its main fulfillment center located in Brussels. Its goal is to optimize customer care through mobile and social communication channels. 

The company executives have invested in developing a platform that uses only the newest technologies to offer its clients the best customer care services possible. The company utilizes a cloud-based 360C platform that facilitates customer support where and when the customer needs it.

One of the BPO’s goals is to keep not only its customers happy, but its staff, as well. Their success in that area is evident by the number of staff who enjoy long careers with the organization. 

In2com (Belgium)’s BPO services and pricings

In2com offers its clients a variety of customer care services, including:

  • Engagement Center Services 
  • Customer Care
  • Crisis Management
  • Inbound and Outbound Sales
  • Lead Generation
  • Technical Support
  • Professional Services
  • Outsourcing
  • Off-shoring
  • Near-shoring
  • 360 C
  • Contact Center
  • Call Center

In2com’s pricing

With in2com, no two clients need the same combination of services. To get a personalized quote for your organization, you can do so by filling out the “Request a Quote” form on their website.

How In2com (Belgium) outshines its competition

In2com’s greatest strength is that it is constantly learning and building on itself. It regularly monitors changes in technology to ensure it is up to date on all of the most recent changes in the industry.

Another way in which in2com shines is in how it treats its staff. One of the company’s goals is to keep their staff just as happy as their clients, which says quite a bit about the company overall.

Key executives

Hilde Verdoodt (CEO)

With over two decades of experience in the industry, Hilde Verdoodt held multiple leadership roles before joining in2com. As a customer-driven leader, her skills lie in facilitating operational changes. She received her BS in Business Administration from Hogent with specializations in Business Management and the Humanities.

Jan Haine (CFO) 

Jan Haine joined in2com in 1999 as a junior accountant and has spent the last 21 years climbing the ranks to CFO. Before his time with in2com, he held multiple roles throughout the EU’s finance industry. He received his degree in Accounting and Controlling from the Brugge Business School in Belgium.

In2com (Belgium) reviews and comparisons

In2com currently doesn’t have any reviews available online. However, if you want to find a good comparison, look for companies that utilize multi-channel communication, have a customer-focused outlook on all projects, and aim to keep their staff as happy as their clients. 

In2com (Belgium)’s contact information

In2com (Belgium)’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call .

References

https://www.crunchbase.com/organization/in2com

https://www.glassdoor.com/Overview/Working-at-In2com-EI_IE1065396.11,17.htm

In2com (Belgium) news, podcast & articles

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