HeyDelegate

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OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
1-49
Company listing
Annual revenue
$1 mil. - $5 mil.
Company listing
Delivery countries
1
Company listing
Executive profiles
1+
Company listing

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Overview

HeyDelegate is a premium remote staffing solution that connects businesses with top-tier, experienced professionals in Kenya. We provide flexible, high-quality support across multiple business functions, including marketing, bookkeeping, administrative support, IT, e-commerce, customer service, and CRM management.

Our team members all hold bachelor’s degrees, have at least 4 years of experience, and are compensated at nearly double the local market rate—ensuring that you get skilled, reliable, and motivated professionals dedicated to your business success.

Unlike traditional outsourcing firms, we manage everything—from hiring and training to ongoing feedback and performance oversight—so you can focus on growing your business while we handle the rest.

What Makes HeyDelegate Different?

HeyDelegate offers businesses a smarter way to scale with skilled remote professionals who provide expert support at a fraction of the cost of in-house hires. What sets us apart?

Top-Tier Talent – All our professionals hold a bachelor’s degree and have a minimum of 4 years of experience in their field.
Fully Managed Teams – We don’t just match you with talent and leave. We handle onboarding, training, and continuous performance management to ensure success.
Flexible & Scalable Support – Need to replace a team member? Add more support? We provide 2 to 4 pre-vetted candidates to choose from, ensuring the perfect fit.
Ethical & Competitive Pay – We attract and retain the best talent by paying nearly double the local market rate, leading to higher quality work and low turnover.
A Personalized Approach – Our Kenya-based management team personally oversees hiring, training, and performance, ensuring seamless integration with your business.
How HeyDelegate Outshines the Competition

Hiring a remote team shouldn’t be a gamble. With HeyDelegate, you get a strategic, hands-on approach that guarantees long-term success.

Pre-Vetted Experts – Unlike freelance platforms, we provide carefully screened professionals who are ready to perform from day one.
Tailored Matching Process – You don’t get just any team member; we match you with 2 to 4 top candidates based on your unique business needs.
Managed Success – We handle training, performance tracking, and ongoing support so your remote team integrates smoothly.
Reliability & Stability – Because we invest in our people, our turnover rate is exceptionally low, meaning you get consistent, reliable support over time.
HeyDelegate’s Leadership & Management Structure

HeyDelegate is founded and led by Naomi Munyasya, supported by a Kenya-based management team that plays an active role in:

Recruiting and vetting top professionals
Managing onboarding and training
Ensuring performance through regular check-ins and feedback
Providing a seamless client experience
Our close-knit, hands-on approach ensures that every remote team member is not just skilled but also aligned with your business culture and goals.

What HeyDelegate offers its clients

HeyDelegate offers clients a unique blend of affordability, flexibility, and top-tier talent. What sets us apart is our commitment to delivering premium virtual assistant services by leveraging highly educated and experienced professionals from Kenya. Our VAs all hold bachelor’s degrees and have at least 4 years of experience in their fields, ensuring clients receive expert support. Unlike other services, we pay our team nearly double the local market rate, attracting and retaining the best talent available.
Our managed system also makes us stand out—once a VA is matched with a client, we don’t just walk away. We handle the training, regular check-ins, and continuous feedback, especially in the critical first few months. We’re also incredibly flexible; if a client needs to replace or add a team member, we can do that quickly, with 2-4 pre-vetted candidates for you to choose from. Our hands-on, personalized approach ensures that your team member isn’t just skilled—they’re the perfect fit for your company.

How HeyDelegate outshines the competition

HeyDelegate stands out by offering highly qualified remote workers from Kenya, where we provide talented professionals with limited local opportunities nearly double the local market wage. All of our staff members hold bachelor’s degrees and have at least 4 years of experience, delivering exceptional service at competitive rates. Our personalized hiring process gives you 2-4 pre-vetted candidates to choose from, and we actively manage and train them to ensure they integrate smoothly into your team. Thanks to our fair compensation and supportive environment, we can almost guarantee very low turnover, giving you consistent, reliable support for the long term. This blend of top-tier talent, low turnover, and hands-on management makes HeyDelegate a leading choice for premium virtual assistance.

HeyDelegate company structure

HeyDelegate is owned and led by Naomi Munyasya, the founder of the company. The company operates with a Kenya-based management team that plays a significant role in personally managing the hiring process, team oversight, and ensuring the success of the virtual assistants they provide. This structure allows HeyDelegate to maintain a personal touch while managing team members and client relationships, fostering a close-knit environment focused on quality service and flexibility.

Sample highlight service offering of HeyDelegate

BPO seat leasing for $400 per month.

Headquarters
The Promenade, General Mathenge Road, 00100, Nairobi , Kenya
Ownership
Private
Industries
Advertising & PR, BPO, BPO industry, Business Consulting and Services, Digital Marketing, Ecommerce, Financial Services, IT Services and IT Consulting, Payroll, Recruiting Staffing, Software Tech/IT, Tech support

Details

Year founded
2019
Countries of fulfillment
Kenya
Sectors
Admin Support, Back Office Support, Customer Service, Digital & Content Marketing, Finance & Accounting, Full service BPO, Human Resource & Legal, Inbound & Outbound, IT Services and IT Consulting, Software & Application Development, Telecommunications

Company data

Services & delivery

What they do

  • Full service BPO
  • IT Services and IT Consulting
  • Specialised agency
  • Specialised BPO vertical

Industries served

  • Advertising & PR
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Digital Marketing
  • Ecommerce
  • Financial Services
  • IT Services and IT Consulting
  • Payroll
  • Recruiting Staffing
  • Software Tech/IT
  • Tech support
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Workforce & hiring

Scale & company milestones

Annual revenue

$1 mil. - $5 mil.

Company listing

Leadership & connections

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About HeyDelegate: Review and comparison

HeyDelegate is a premier managed outsourcing partner that offers virtual staffing solutions to businesses. They provide a variety of services through their team of virtual assistants, allowing clients to build part-time and full-time remote teams in Kenya.

HeyDelegate ensures exceptional service that aligns with clients’ business goals through performance management and internal quality assurance processes.

By choosing HeyDelegate, clients contribute to addressing Kenya’s unemployment crisis. At the same time, they benefit from receiving exceptional virtual support from skilled and experienced professionals.

HeyDelegate Outsourcing

HeyDelegate’s outsourcing and virtual staffing services focus on providing a range of virtual team members to assist businesses in various areas. 

Clients can easily delegate tasks to part-time or full-time team members on a simple monthly subscription, allowing them to focus on growth and strategic initiatives.

HeyDelegate’s BPO services and pricings

HeyDelegate’s main services include: 

Virtual Executive Support

HeyDelegate offers personalized administrative virtual support to ensure efficient handling of tasks for clients. Clients can delegate tasks to virtual assistants, who are skilled and experienced professionals.

Social Media & Marketing Support

HeyDelegate’s social media and marketing support aims to enhance clients’ digital marketing efforts. 

The company provides services to elevate brands online by crafting engaging content, optimizing strategies, and interacting with the audience to boost online presence.

CRM & Data Entry Assistant

HeyDelegate offers services to support clients in maintaining organized and updated databases. This service is designed to streamline processes and ensure data accuracy for business operations.

E-commerce Operations Support

HeyDelegate provides services to support e-commerce businesses in their day-to-day operations. This includes managing transactions, ensuring smooth operations, and providing comprehensive support to optimize the performance of online stores.

IT Support Services

HeyDelegate offers IT support services to assist clients with technical issues, troubleshooting, and maintaining their systems. The company aims to provide reliable IT support to ensure seamless operations.

Customer Service Support

HeyDelegate’s customer service support services are designed to assist clients in providing excellent customer service.

Bookkeeping

HeyDelegate’s bookkeeping services focus on maintaining accurate financial records, facilitating smooth transactions, and generating comprehensive financial reports for informed decision-making. This service aims to support clients in managing their finances efficiently.

HeyDelegate’s pricing

1. Basic Package:

  • 40 hours per month
  • Price: $399 monthly

2. Part-time Support:

  • 80 hours per month
  • Price: $799 monthly

3. Full-time Support (Most popular):

  • 160 hours per month
  • Price: $1599 monthly

How HeyDelegate outshines its competition

HeyDelegate differentiates itself from its competitors by offering a combination of top-tier virtual assistant services and driving social impact in Kenya.

Through the leveraging of technology and the talents of Kenyan professionals, HeyDelegate aims to revolutionize the virtual assistant industry while simultaneously making a significant social impact in the country.

The company’s service revolves around these core values: 

  • Integrity – Ensures transparent and ethical dealings with clients and partners
  • Empowerment – Each member of the team is empowered to unlock their full potential
  • Adaptability – Ensuring that it can navigate changes and challenges with confidence and ease
  • Client focus – Personalized solutions are delivered with unmatched dedication
  • Excellence – The company is deeply committed to delivering unparalleled quality

 

Key executives

Naomi Munyasya (Founder and CEO) 

Naomi is a passionate social entrepreneur with expertise in outsourcing, offshoring, strategic partnerships, and remote team management. Her primary objective is to drive positive change in Kenya by creating meaningful job opportunities for professionals in the country.

HeyDelegate reviews and comparisons

HeyDelegate has received generally good reviews online, with past clients praising the high-quality of the staff it has provided. 

HeyDelegate’s contact information

HeyDelegate’s main headquarters is located in:

Headquarters location The Promenade, General Mathenge Road, 00100, Nairobi , Kenya

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +254 703 205144.

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