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4.0/5 • Glassdoor rating


INGELLICOM is an established, growth-oriented high-end IT consulting and software company with headquarters in Puerto Rico. Its highly qualified employees have years of experience in State and Federal Government, Telecommunications, Banking, Healthcare and Insurance industries that have propelled the company to the forefront of areas such as IT business consulting, custom application development, process automation, networks, databases and web technologies needs.



Public or Private


Seats or staff



$5 mil. - $10 mil.





Heber Irizarry-Vega, Chief Executive Officer

Year Founded


Countries of fulfillment




Contact information

1 (787) 707 0400

About INGELLICOM: Review and comparison

INGELLICOM is an established custom software solutions provider and IT consulting company. This firm has been expanding into new sectors and developing custom software solutions for clients since 2006.

This BPO services provider started with telecommunication clients and grew to include clients from the insurance, banking, healthcare, manufacturing, and pharmaceutical industries. INGELLICOM also serves clients in the federal government.

INGELLICOM Outsourcing

INGELLICOM’s headquarters is in Guaynabo, Puerto Rico. The company also has an office in Texas and serves clients in the Dominican Republic. A small staff of fewer than 50 people helps dozens of clients improve office efficiency, Business Intelligence (BI), and everyday tasks through software solutions. 

Using process optimization and advanced analytics, INGELLICOM helps clients save time and money. They offer Robot Process Automation (RPA) to create bots that automate repetitive tasks, reduce errors, and free up time for employees to focus on other areas. 

The company’s Manual to Automatic (M2A) solutions let clients capture their manual records digitally. Digitizing manual information provides better record-keeping, searchability, and the ability to perform better analytics.

INGELLICOM’s BPO services and pricings

INGELLICOM offers custom software and IT solutions to its clients. The company is 8A certified, an Oracle Silver Partner, and a Microsoft Gold Partner.

This firm’s services include: 

  • Application and mobile development
  • Web development
  • Systems and data migration
  • Business and systems analysis
  • Web development
  • Quality assurance
  • Operation support
  • Custom reports
  • Managed IT support services
  • IT staffing solutions
  • IT process automation
  • Business Intelligence services
  • Business process engineering
  • RPA and M2A services

The products they sell from partners like Microsoft and Oracle provide clients with better business process efficiency and intelligence to help them make informed decisions. 

INGELLICOM’s pricing

INGELLICOM’s pricing changes depending on each client’s needs. Potential clients can contact the company through phone, fax, or email.

How INGELLICOM outshines its competition

The company strives for its goal to be the “most sustainable and reliable in the information technology industry in the United States and Latin America” by offering the highest quality software products and solutions to clients. 

The focus on long-term client relationships and building customized solutions for each client has led them to work with companies like Claro, Boston Scientific, and First Bank. 

Key executives

Heber Irizarry (Founder and CEO)

Heber Irizarry has over 17 years of experience in IT consulting. He holds a Bachelor’s Degree in Mathematics and Computer Science from the University of Puerto Rico Mayaguez and a Master’s of Science in Open Systems from the Inter-American University of Puerto Rico. 

Zoraida Morales (Co-Owner and COO)

Zoraida Morales holds a Bachelor’s Degree in Mathematics and a Master of Business Administration (MBA) in Management Sciences and Quantitative Methods from the University of Puerto Rico. She became the Chief Operating Officer at INGELLICOM in 2015.

INGELLICOM reviews and comparisons

INGELLICOM is an established software and IT consulting firm in Puerto Rico. We don’t have any client reviews, but the firm has positive employee reviews at Glassdoor. We recommend comparing the company to other small and mid-size IT BPO services providers in Puerto Rico and Latin America.

INGELLICOM’s contact information

INGELLICOM’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 1 (787) 707 0400.



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