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Covo Connect

1.0/5 • Glassdoor rating


Welcome to Covo Connect, a dynamic and rapidly growing Business Process Outsourcing (BPO) center based in Cairo, Egypt. In less than a year, we’ve seen exponential growth, powered by our dedicated team and unwavering commitment to customer satisfaction. Our mission is to empower businesses to scale effectively by taking care of their non-core yet critical processes.

What Covo Connect offers its clients

We specialize in providing top-tier Data Entry and Customer Service solutions tailored to each client's unique needs. But what truly sets us apart is our adaptability and scalability. With a diverse team of 250+ skilled agents, we're able to onboard 15-20 new members each week, allowing us to flexibly scale our services in line with your growing needs. Moreover, we cater to a wide range of linguistic requirements with proficiency in English, Arabic, French, and Spanish.

How Covo Connect outshines the competition

Covo Connect stands tall among its competitors owing to our quick response time, competitive pricing, and commitment to quality. We understand that every client is different, so we offer customized solutions instead of a one-size-fits-all approach. We maintain rigorous quality control measures to ensure that every task is executed to the highest standard. Additionally, our location in Cairo allows us to tap into a rich talent pool while keeping overheads low, leading to cost savings that we pass on to our clients.

Covo Connect company structure

We are a private limited registered BPO company.

Sample highlight service offering of Covo Connect

Our best deal at the moment is our BPO seat leasing offer. For just $499 per month, we provide you with a fully-equipped workstation in our state-of-the-art facility, complete with high-speed internet, reliable power supply, and a dedicated professional who becomes a seamless extension of your team.


Maadi, 00000, Cairo, Cairo

Public or Private


Seats or staff




  • Advertising & PR
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Manufacturing
  • Media Publishing
  • Mining
  • Payroll
  • Pharmaceutical
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities


Year Founded


Countries of fulfillment
  • Egypt
  • Admin Support
  • Agency Contract Partner
  • Customer Service
  • Digital & Content Marketing
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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