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Quick Connections

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About

We are a Maryland based phone answering service.
Our professional operators can answer your phones when you can’t – or don’t want to. With training on your customized account we can provide seamless service to your clients – everything from call overflow, call screening, appointments/reservations, order taking, etc. – for just a fraction of the cost of on-site staff.

Headquarters

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Public or Private

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Seats or staff

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Revenue

$1 to $5 million (USD)

Industries

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Highlights

Domain Authority

2.4

Site traffic

20

OA ranking

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Glassdoor rating

2.4

CrunchBase ranking

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Details

Executive

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Year Founded

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Countries of fulfillment

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Sectors

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Contact information

866-486-4650

http://www.quickconn.com/

Social media

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About Quick Connections: Review and comparison

Quick Connections was founded in 1990. The firm provides professional telephone operators for companies and individuals who outsource their answering. Located in Greenbelt, Maryland, Quick Connections offers creative, customized solutions to their client’s problems, and they have all the tools in their toolbox for doing so.  

This company has many services to choose from, but their focus is on high-level telephone answering. That means going a cut above so their operators receive training in HIPAA compliance, dispatching, and survey-taking. And, since they are well-staffed with certified supervisors on duty, you can count on them to be reliable and never call out sick.

They are known for competitive rates but are a relatively small firm with between twenty and fifty total employees. Nailing down an exact annual revenue proves difficult, but it appears from financial records that Quick Connections has revenue of more than $1 million annually. 

Quick Connections Outsourcing

This small business helps other small businesses function by providing outsourced services that are required for keeping the gears turning. While catering to the needs of businesses looking for an efficient method of taking phone calls, they also offer a menu of other outsourcing options that handle essential business processes off-site. 

Quick Connections’s BPO services and pricings

Quick Connections is a provider of live 24-hour telephone answering service and other business process outsourcing solutions, such as:

  • 24/7/365 telephone answering with live operators
  • Simple billing procedures and competitive pricing
  • Order-taking and entry
  • Off-site receptionist services
  • Fleet dispatching 
  • HIPAA-compliant data entry and appointment taking
  • Reservations 

Quick Connections also pre-screens all their call takers prior to employment, so you know you’re not opening the door to data skimmers or potential cybercriminals. Their operations specialize in following complicated calling schedules because they work around your clock, not theirs. With robust procedures for tracking employee time and attendance, the customer always gets what they pay for. 

Quick Connections’ pricing

Quick Connections’ pricing is rumored to be quite competitive. But, they also have a reputation for paying their employees a fair, reasonable salary. Combined with the high bar they set in their hiring practices, you should anticipate paying a slightly higher-than-market rate for telephone answering services from Quick Connections. 

How Quick Connections outshines its competition

To rely on them, Quick Connections assure their customers that they can handle the workload professionally and reliably. That’s why they commit themselves to:

  • Seamless service at the push of a button 
  • Efficient, cost-effective off-site solutions 
  • Strong customer-centric billing practices 
  • Proper, confidential handling of personal and legally-protected information
  • Flexible and creative solutions that meet the needs of all types of businesses

Quick Connections has been recognized by the Association of Teleservices International, receiving the Award of Excellence at least fourteen times.

Key executives

Catherine Duvall (President)

Lisa Mills (Vice President)

Kathy Devine (Office Manager)

Getting in touch with members of the team at Quick Connections is easy. Contact the team here

Quick Connections reviews and comparisons

Quick Connections handles the phones after everyone else closes up for the day. They also offer a menu of other outsourcing capabilities designed to meet the needs of businesses looking to move services off-site. Quick Connections has a single location, but they offer their services worldwide.

Quick Connections’s contact information

Quick Connections’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

LinkedIn N/A
Facebook N/A

In addition, you may email them at [email protected] or call 866-486-4650.

References

https://www.glassdoor.com/Overview/Working-at-Quick-Connections-EI_IE727841.11,28.htm

Quick Connections news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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