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LinkActiv

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About

Linkactiv is a full service bilingual and bicultural Contact Center and Direct Marketing Company featuring integrated solutions designed to deliver measurable results for our clients. We are part of the Customer Engagement Division for Grupo Ferré Rangel.

Headquarters

-

Public or Private

Private

Seats or staff

501-1,000

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

7

Site traffic

410

OA ranking

-

Glassdoor rating

3.1

CrunchBase ranking

-

Details

Executive

-

Year Founded

1993

Countries of fulfillment

-

Sectors

-

Contact information

787.641.0101

https://www.linkactiv.com/

Social media

About LinkActiv: Review and comparison

LinkActiv is a Business Process Outsourcing company made to bridge the gap between languages and cultures. The company is an intelligent group with expertise in a wide array of call center offerings across different verticals.

Ever since its foundation in 1993, this BPO has been responsible for assisting companies in their manageable growth. Their support covers multiple forms of media but prioritizes a core suite of bilingual call center services in many areas.

With inbound and outbound call-handling experience for brands of all kinds and cultures, this business knows just the ways to complement your existing services. It’s a company that acts to form links between you and customer bases you couldn’t previously appeal to.

LinkActiv Outsourcing

The firm takes pride in providing bilingual and bicultural services to prestigious, high-profile companies as well as smaller ones. They’ve provided such offerings to businesses like T-Mobile and Cloud5.

LinkActiv’s BPO services and pricings

As a part of the customer engagement division for Grupo Ferré Rangel, they possess the support structure of a larger, multinational corporation without compromising on their focused mission. 

Some of the top-notch services they provide include: 

  • Direct mail and printing
  • Call and contact center offerings
  • Warehousing and fulfillment
  • Social media management
  • Lead generation and follow-up

The company has decades of combined experience in understanding human resources and how best to apply them to achieve client goals. The services they can offer benefit from modern technology and highly-skilled team members.

LinkActiv’s pricing

The pricing for LinkActiv services will depend on the needs and requirements of individual clients. The company’s contact page allows inquirers to get in touch with the BPO through their direct address, phone number, or fax details.

How LinkActiv outshines its competition

Thanks to LinkActiv’s focus on tackling complex challenges with state-of-the-art technology, they’ve been able to accommodate a wide array of different businesses at professional rates. 

Their BPO services include:

  • Comprehensive contact center support
  • Multi-channel and multi-audience customer engagement services
  • Technological support via their performance-driven platform
  • Automatic call distribution and CTI
  • Printing and print shop personalization and data handling
  • Social media analytics, management, and influencing
  • Direct mail marketing with creativity at its core
  • Event management and customized service messaging

In addition, LinkActiv recently received the San Antonio Business Journal’s Diversity and Inclusion Award for their outstanding efforts at their San Antonio, Texas location for the sake of the larger community there.

Key executives

Genaro Herrara (Operations Director)

Genaro Herrara is a key member of the company. His responsibilities as an operations director cover a wide range of high-level decision-making. He guides other members of the team to best cater to specific client needs.

Glorimar Lopez (Employee Relations and Talent Management)

Glorimar Lopez is a Human Resources consulting expert striving to establish diversity and inclusion wherever she advises.

LinkActiv reviews and comparisons

LinkActiv is a prime BPO servicer with specializations in multilingual and multicultural call center support. They are well-documented across their Glassdoor and Crunchbase pages by employees and business analysts alike.

LinkActiv’s contact information

LinkActiv’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 787.641.0101.

References

https://www.crunchbase.com/organization/linkactiv

https://www.glassdoor.com/Overview/Working-at-LinkActiv-EI_IE1155280.11,20.htm

LinkActiv news, podcast & articles

No news, podcast & articles available for this BPO

LinkActiv videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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