View all outsourcing firms


4.4/5 • Glassdoor rating


Emapta: Revolutionizing Outsourcing with Personalized Solutions

Founded in 2010 by CEO Tim Vorbach, Emapta stands out in the world of business outsourcing. Tim’s vision was born from a personal need for more control and transparency in outsourcing services. He not only created a better solution for his own business but also revolutionized the way companies access and manage offshore talent. Emapta embodies a new era of outsourcing, where clients effortlessly build dedicated, high-quality teams in global locations, seamlessly integrating them as an extension of their in-house operations.

Emapta’s approach is holistic – they don’t just source and employ talent; they nurture it. Emapta offerings include premium office spaces, comprehensive legal and HR support, and cutting-edge IT solutions. However, what truly sets them apart is their emphasis on giving clients complete day-to-day management of their offshore team, ensuring a perfect synergy with their business culture and operations.

What Emapta offers its clients

Tailor-Made Teams, Tailored to Your Needs.

Struggling with:
- Finding the perfect match for your team?
- Balancing quality talent with budget constraints?
- Maintaining control over your team and operations?
- Boosting productivity and profitability?

Emapta's Solution:
- Custom-built offshore or nearshore teams.
- Up to 70% savings on labor costs.
- Fully customizable outsourcing services.
- Total control: Your team, built and managed your way.

How Emapta outshines the competition

With over a decade of experience and a footprint across 6 countries, Emapta has mastered the art of team building. Serving over 700+ clients globally, their 7,000+ workforce has fueled businesses with efficiency and a competitive edge. Their success is mirrored in their client and employee satisfaction:
- High ratings on Glassdoor & Facebook (4.5/5).
- One of the industry's lowest attrition rates.
- Chosen as an employer of choice by 94% of the workforce.

Emapta company structure

Tim Vorbach, an Australian entrepreneur, wasn’t satisfied with traditional BPO offerings while seeking offshore staff solutions in the Philippines. His vision led to Emapta – a responsive, innovative staffing platform that empowers business owners to find, engage, and retain staff that truly adds value to their operations.

Sample highlight service offering of Emapta

Emapta has rapidly expanded, driven by its unique approach to outsourcing. Catering to a diverse range of clients, from SMEs to large enterprises, predominantly in Australia and the US, Emapta offers flexibility and responsiveness in accessing offshore and nearshore labor – a privilege once reserved for large corporations with rigid contracts. Emapta breaks the mold, offering agile, personalized outsourcing solutions for every business need.


5F St. Francis Corporate Center, 1552, Mandaluyong City, Metro Manila

Public or Private


Seats or staff



$1 bil. - $5 bil.

  • BPO
  • BPO industry
  • Business Consulting and Services
  • Construction Renovation
  • Digital Marketing
  • Ecommerce
  • Education
  • Financial Services
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • IT Services and IT Consulting
  • Legal
  • Pharmaceutical
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Software Tech/IT



Tim Vorbach, Founder and CEO

Year Founded


Countries of fulfillment
  • Colombia
  • Malaysia
  • North Macedonia
  • Philippines
  • Sri Lanka
  • Admin Support
  • Business Compliance
  • Customer Service
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Office Leasing
  • Output-based
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information


About Emapta: Review and comparison

Emapta stands as a beacon in the Business Process Outsourcing (BPO) landscape, offering premium, tailored solutions that propel businesses across the globe towards heightened productivity. Established with a mission to empower business owners, Emapta specializes in crafting exceptional teams in the Philippines, a hub of unparalleled talent.

What sets Emapta apart is its versatility in serving businesses of all sizes, from ambitious startups to established corporations. More than just a team-building entity, Emapta excels in providing state-of-the-art office environments and hybrid setups, ensuring optimal functionality for every team member.

Emapta’s growth is a testament to its success, boasting 18 high-performance offices across 6 countries and a vibrant workforce of over 7,000 employees. This expansion reflects their unwavering commitment to both client satisfaction and employee welfare.

Emapta Outsourcing

Emapta’s Strategic Presence and Approach

Headquartered in the Philippines since 2005, Emapta has been a catalyst for job creation, offering skilled Filipinos a platform to excel.

The firm’s meticulous approach to understanding and fulfilling the specific needs of business owners has been key in assembling the ideal workforce for each client. Emapta’s deep-rooted presence across various Philippine regions grants them access to a rich pool of talent.

Emapta’s BPO services and pricings

Emapta’s service portfolio is diverse and dynamic, encompassing:

– Custom-built Dedicated Teams with Managed Support

– Recruitment Process Outsourcing (RPO)

– Business Incorporation Services

– Turnkey Office Solutions

– Professional Business Process Outsourcing (BPO)

Catering to a wide array of sectors, including Accounting & Finance, Education, Engineering & Construction, Healthcare, IT, HR, Sales, Marketing, and Mortgage Processing, Emapta’s solutions are as varied as the industries they serve.

Emapta’s pricing philosophy is refreshingly straightforward: “What we quote is what you pay.” This transparent approach, combined with access to skilled yet cost-effective workforce and facilities, ensures significant capital savings for their clients.

Emapta’s pricing

Emapta offers a lot of unique services. They do not follow a one size fits all business approach. Regardless of the service their clients subscribe to, they have a simple, transparent pricing system.

Their pricing philosophy is: “What we quote is what you pay. No surprises.”

They offer their clients access to a skilled but inexpensive workforce and office spaces. It means their clients save a high percentage of capital.

How Emapta outshines its competition

Emapta’s Distinctive Edge

At the heart of Emapta’s philosophy is “Your team, your way.” This ethos grants clients complete control over their teams, aligning with Emapta’s commitment to client-centric solutions.

The focus on staff welfare, advanced technological infrastructure, and stringent data security measures further solidifies their competitive position in the BPO market.

Leadership and Vision

Vision: Empower global talent to achieve life’s fullest potential without the need to work abroad​

Mission: We are transforming workplaces, providing access to sustainable global careers in​ amazing, close-to-home working environments​ by delivering best-in-class technology and customized talent-driven solutions​ for international businesses​.

Key executives

Tim Vorbach (CEO)

Tim Vorbach is the founder and  Chief Executive Officer (CEO) of Emapta. Tim is a visionary leader that built his team and has helped other business owners create a strong team and improve their businesses. 

Tim has excellent business development and management skills. Also, he has outsourcing and recruiting skills and other business industry-relevant skills.

Emapta reviews and comparisons

Emapta’s impact on the business world is echoed in the glowing reviews from both clients and employees. Known for providing exceptional business support and innovative solutions, Emapta stands as a distinguished BPO provider in the Philippines, continually setting new standards in the industry.

Emapta’s contact information

Emapta’s main headquarters is located in:

5F St. Francis Corporate Center, 1552, Mandaluyong City, Metro Manila

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call +61483941212.


Emapta news, podcast & articles

Emapta videos & images

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.