Mplus Group

Mplus successfully integrates the dynamic industries of contact centers, information technology, and employment services to address global challenges in customer support. Through its innovative business model, Mplus has built a diverse portfolio of clients, including leading European and global telecommunications, financial, technology, energy, logistics, and consumer goods companies.

With operational centers across 68 sites in 17 countries, the Mplus community comprises over 15,000 employees who deliver top-notch customer experiences in over 50 languages.

In addition to its presence in Croatia, Mplus operates in markets including Bosnia and Herzegovina, Czech Republic, Georgia, Germany, Hungary, Kazahstan, Kosovo, Poland, Romania, Serbia, Slovakia, Slovenia, Spain, South Africa, Turkey, UK, and the USA.

Mplus has an in-house technology division, which brings together the tech companies within the BPTO group. Their wide range of products, services, and consulting solutions is carefully designed to transform how companies interact with their customers and manage their processes, offering cutting-edge tools to enhance customer experience, optimize operations, and embrace digital transformation.

Mplus Group company structure

Mplus is a European leader in business process and technology outsourcing (BPTO). It operates as part of the BOSQAR INVEST group, serving as its BPTO vertical.