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Special call center

2.8/5 • Glassdoor rating


Since 2001, Special Call Center started its work with its own product, its Special Vip Card Loyalty Card and in its portfolio of establishments it added more than 16,000 partners.

In the contact center market, Special focuses its work on the real needs of its customers, offering a complete platform of active and receptive telemarketing services – prospecting, customer service and relationship, profitability (cross and up sell), backoffice, collection, retention and winback.



Public or Private


Seats or staff



Unknown / Non-Applicable





Eddie Oliveira, Business Supervisor

Year Founded


Countries of fulfillment




Contact information

(11) 4858-0082

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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