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150 Washington Avenue Suite #201, Santa Fe New Mexico 87501, 87501, New Mexico, WA
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2012
IndependentSecureTransparent
Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).
Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.
The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.
Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
Outsource Accelerator in the media
See all media mentions-
private
1000-4999
$500 mil. - $1 bil.
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United Nearshore Operations (UNO) Call Center is a global Business Process Outsourcing (BPO) and call center company that was formed in January 2004.
UNO Call Center has managed a steady growth since it was established in 2004 up to its current state of 960 workstations and over 1,400 employees.
They are an award-winning company that has won several corporate citizen PACE awards and has been featured multiple times in Mercado magazine’s best places to work for in the Dominican Republic.
UNO Call Center is located in Santiago, Dominican Republic. They have a cultural affinity to both the US and Latin American Markets that allows them to communicate efficiently with customers who speak the English or Spanish language.
UNO Call Center is a stable outsourcing company that offers:
The company offers these services to a variety of industries and clients.
UNO Call Center’s pricing will change depending on their client’s individual or business needs. They offer a free quote on their website and competitive industry rates.
UNO Call Center currently holds nearly 70% of the local market share for call centers in Santiago. It is now the largest call center service provider located in the region.
A vital component of this BPO’s success is the scalability and steady growth that has focused on their internal succession plans and career development programs. They can identify and develop internal talent, which provides an excellent opportunity for the growth of their employees and their company.
Another key ingredient UNO Call Center has is its own English Language University located within their facilities. They have made these language courses available free of charge. Now, more than 500 students have graduated from the UNO Language University.
Stuart Cranston (CEO)
Stuart Cranston has been UNO Call Center’s Chief Executive Officer (CEO) since 2005. Cranston is a seasoned veteran who is diverse in informational technologies and telecommunications industries.
Vittorio Dall Omo (CFO)
Vittorio Dall Omo joined the company as the General Manager in 2004. He was promoted to Chief Financial Officer (CFO) in 2007.
UNO Call Center has a near-perfect rating on Glassdoor. They rank at 4.4 out of 5 stars, with 100% of reviewers recommending the company to a friend and 86% approving of the CEO.
Because UNO Call Center holds such a majority market share of the call centers in the Santiago region, we could not find a firm that would be a direct comparison to them. However, they would be comparable to a mid-sized firm in another region and other BPO providers in Latin America.
UNO Call Center holds up favorably under a size comparison against other BPO’s with annual revenue of $724 million, and it outpaces other competitors of its size.
UNO Call Center’s main headquarters is located in:
N/A Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1 829-947-8866.
https://www.glassdoor.com/Overview/Working-at-United-Nearshore-Operations-EI_IE909112.11,38.htm
IndependentSecureTransparent Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).
Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.
The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.
Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
Outsource Accelerator in the media
See all media mentions
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