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Social Enterprise Direct

0.0/5 • Glassdoor rating


Social Enterprise Direct delivers a UK-wide business support service across the public, private and third sectors. Our contact centre services and business solutions answer the direct needs of our clients through prioritising the customer’s experience.

As a strategic partner, we work with clients across a wide variety of sectors including central government, local government, utilities, health and advice services. Our experience, knowledge, technology and desire for innovation enables our clients to deliver a greater service for their customers, allowing their business to grow.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Andrew Bartlett, CEO

Year Founded


Countries of fulfillment




Contact information

0808 8000 128

About Social Enterprise Direct: Review and comparison

Social Enterprise Direct (SED) is a business support center located in the United Kingdom. SED prides itself on being a business contact and advice center that works across many different industry sectors. From technology companies to government entities, SED works with a wide variety of companies across the UK.

SED’s parent organization, Advice Direct Scotland, is a nonprofit focused on bridging the communication gap between different strata within the Scottish community. They seek to offer free advice, primarily concerning consumer rights, to those who need it.

This outward-looking workplace mentality has seeped into SED’s ethos. SED seeks to help its clients with education, advice, and problem-solving solutions.

Social Enterprise Direct Outsourcing

Social Enterprise Direct is headquartered in Glasgow, Scotland, United Kingdom. SED actually operates a nonprofit as well, since its parent organization is a registered charity. The company was founded in 2012 and employs between 51-200 people.

Social Enterprise Direct’s BPO services and pricings

Social Enterprise Direct seeks to work with a wide variety of businesses based in the United Kingdom in both the public and private sectors. SED offers services in three main areas:

SED offers debt-relief advice and also does energy efficiency reviews with both consumers and businesses. The goal of their energy consultations is to help customers use energy more efficiently and also to help energy businesses operate more efficiently.

SED’s contact center offers standard business process outsourcing (BPO) services such as social media management and customer service outsourcing.

The company also hosts an on-site training academy. Accredited by the Scottish Qualifications Authority (SQA), both individuals and businesses can enroll. The program focuses on developing skills for becoming successful in the workplace. Enrollees will learn such skills as customer service, problem-solving, effectively working with others, and using technology.

Social Enterprise Direct’s pricing

Businesses interested in Social Enterprise Direct’s pricing and services can contact SED  directly for more information. Their experts can arrange a friendly chat with you and diagnose your specific business needs.

How Social Enterprise Direct outshines its competition

SED is unique as a BPO for several reasons. First, it operates as a nonprofit. The company is also unique because it not only offers efficiency reviews and standard outsourcing services but it seeks to educate the workforce of its customers through its Training Academy.

Key executives

Andrew Barlett (CEO):

Andrew Barlett is the current CEO of Social Enterprise Direct and has been since the company was founded in 2012. Mr. Bartlett has also served as the CEO of Advice Direct Scotland since 2012. He graduated from the University of Manchester in 1987 with degrees in English and History.

Social Enterprise Direct reviews and comparisons

Social Enterprise Direct (SED) is a BPO and consulting firm headquartered in Glasgow, United Kingdom. Operating in the spirit of its nonprofit parent organization, SED seeks to serve, educate, and overall better its clients. Social Enterprise Direct achieves this mission by offering BPO services, performing business efficiency consultations, and educating a marginalized workforce.

Social Enterprise Direct’s contact information

Social Enterprise Direct’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 0808 8000 128.

Social Enterprise Direct news, podcast & articles

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