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Virtual Staff 365

5.0/5 • Glassdoor rating


It was 2009 and I was so busy answering emails from customers that I couldn’t be away from my computer for a stretch longer than four hours.

Regardless if it was the weekend, a public holiday, or even a family holiday – I always had to log on and clear my inbox.

So what did I do next? I recruited a virtual staff member in the Philippines. I trained him, and within just two weeks, my days were mine to work on my business.

It was life changing! We then went on to recruit many more staff –  we recruited those with customer service skills, those who studied graphic design, those familiar with system development, personal assistants, and internet researchers.

And now, we are here today making it easy for small and medium-sized Australian businesses to have their own staff in the Philippines, at only a fraction of the cost of expanding a team right here in Australia.




Public or Private


Seats or staff



$10 mil. - $25 mil.






Year Founded


Countries of fulfillment




Contact information

(03) 8842 4300


About Virtual Staff 365: Review and comparison

Virtual Staff 365 is an outsourcing firm that helps Australian businesses build functional virtual teams. The firm has its headquarters in Melbourne, Australia. 

Since its establishment in 2016, Virtual Staff 365 has helped businesses recruit and retain efficient virtual agents in the Philippines and South Africa. The company’s current company size is 151-200 employees. 

Virtual Staff 365 Outsourcing

The firm helps Australian business owners save up to 80% when building and managing teams through outsourcing. The Philippines and South Africa have a high number of qualified virtual staff. Virtual Staff 365 helps its clients source their excellent staff. 

The firm can assist in building home-based staff or office-based staff. They also build specialist teams and fill in every position needed by their clients. Virtual Staff 365 hires accountants, bookkeepers, customer support agents, graphic designers, SEO / PPC, web or software developers, and other specialist positions.

Virtual Staff 365’s BPO services and pricings

This outsourcing firm provides extensive and complete services. They include:

  • Home-based virtual assistant
  • Staff interviews
  • Virtual staff recruitment
  • Staff onboarding
  • Training and support
  • Time management
  • Invoice
  • HR services
  • Payroll

Virtual Staff 365’s pricing

Virtual Staff 365 has transparent and straightforward pricing and fees with no hidden costs, no recruitment fees, and no setup costs. They help their clients manage their capital due to their reasonable rates. 

Virtual Staff 365 provides a savings range between 50% and 80%. They also have sample pricing details for different positions so that their clients have up-front knowledge of costs.

How Virtual Staff 365 outshines its competition

Virtual Staff 365 provides custom outsourcing solutions to its clients. Business outsourcing is beneficial, but you will waste time, capital, and effort without putting essential measures in place. The firm helps its clients avoid this by building high-performing teams.

Before hiring agents, the firm holds a series of meetings to understand clients’ requirements. Virtual Staff 365 devotes time to know how the business operates and clearly understands the areas of struggle. They use the information to hire staff that solves those particular problems.

The firm also has a detailed recruitment process. They hire only professionals by conducting interviews to test their expertise and helping in the onboarding process. 

The company provides support to its clients and staff. They also provide administrative, HR, and management services. Virtual Staff 365 provides these exceptional services, and their clients pay only a fraction of the cost of Australian-based staff.

Key executives

Neville Samuels (Co-Founder)

Neville started Virtual Staff 365 to solve the problem he encountered as a business owner. There were a lot of tasks to do with little time to do them. Neville got terrific results when he outsourced with another company. He and his partner started the firm to help other business owners improve productivity at affordable costs.

Virtual Staff 365 reviews and comparisons

The firm has reviews from their clients on their website. Fadi Mubarak, CEO of, gave positive feedback about the firm’s ability to pay attention to detail and practical work delivery. 

Another review is from Lauren Cassimatis (Cafe 80). She was impressed with their talent recruitment process, functional communication skills, and staff management.

Virtual Staff 365’s contact information

Virtual Staff 365’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Virtual Staff 365 news, podcast & articles

Virtual Staff 365 videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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