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Virtual Staff 365


It was 2009 and I was so busy answering emails from customers that I couldn’t be away from my computer for a stretch longer than four hours.

Regardless if it was the weekend, a public holiday, or even a family holiday – I always had to log on and clear my inbox.

So what did I do next? I recruited a virtual staff member in the Philippines. I trained him, and within just two weeks, my days were mine to work on my business.

It was life changing! We then went on to recruit many more staff –  we recruited those with customer service skills, those who studied graphic design, those familiar with system development, personal assistants, and internet researchers.

And now, we are here today making it easy for small and medium-sized Australian businesses to have their own staff in the Philippines, at only a fraction of the cost of expanding a team right here in Australia.




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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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