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3.5/5 • Glassdoor rating


For almost 20 years, QUALCO has helped clients grow and thrive through the power of technology, analytics, and data-driven solutions. Our more than 300 employees around the globe are dedicated to this unique purpose, and we are guided by important values that make us the established leader in collections technology and analytical insights.

What QUALCO offers its clients

Collections & Recoveries Technology, NPL Management Solutions, and Receivables Management Software

How QUALCO outshines the competition

By partnering with QUALCO, organisations can rethink their approach to Collections and Recoveries in a way that delivers noticeable improvements in efficiency and productivity. Our experience and expertise of the market gives us a deep understanding of the challenges clients are facing and this means that we can identify and implement the right solution in every situation.



Public or Private

Privately Held

Seats or staff



$10 to $25 million (USD)





Orestis Tsakalotos, CEO

Year Founded


Countries of fulfillment




Contact information


About QUALCO: Review and comparison

QUALCO is an experienced Business Process Outsourcing (BPO) services provider that focuses on debt and portfolio management for its customers. It has provided services to over 70 different clients from over 30 other countries throughout its career.

For more than 20 years, the firm has been dedicated to helping clients bring their companies to the next level of productivity and profitability with cutting-edge technology, powerful analytics, and data-driven solutions. 

The company believes strongly that the rapid accumulation of debt in society risks destabilizing the economy. Its goal is to return money to the real economy by strategically partnering with creditors, investment managers, and financial institutions.

Throughout its existence, this company has grown significantly. According to its website, it currently has 300 employees. Glassdoor reports its annual revenue at between $10 and $25 million.

QUALCO Outsourcing

The firm is based in Sao Paulo, Brazil, but has six offices across Europe and Latin America. Its debt and portfolio management capacities have served various industries, including mortgage lending, central governments, and telecommunications.

The firm is also an associate member of the German Association of Debt Collection Companies (BDIU).

QUALCO’s BPO services and pricings

QUALCO is an innovative debt and portfolio management BPO company that offers both services and software products, including:

  • NPL management
  • Debt collection
  • Debt recovery
  • Portfolio management
  • Portfolio analytics

QUALCO’s pricing

QUALCO’s pricing depends on the needs of the individual customer. Depending on how many non-performing assets you have, the magnitude of the work required on each one, and several other price factors, the firm will negotiate a pricing model with clients on an individual basis.

If you want to find out more specific information about its pricing, you can reach out to the team directly to learn more.

How QUALCO outshines its competition

The firm takes pride in its vital and successful record of providing dedicated service. Its focus on debt and portfolio management has allowed it to shine powerfully within that niche. 

The company’s years of experience have given it the capacity to specialize well, with a strong understanding of what data is relevant and how to effectively transform a non-performing asset into a high-performing one. Its team of experts will use every tool in their extensive toolbox to increase your revenues.

Key executives

Orestis Tsakalotos (Founder and CEO)

Orestis Tsakalotos has been the company’s CEO for nearly 30 years now. Under his leadership, the company has grown by leaps and bounds to participate in new industries, markets, and create proprietary software to serve clients. According to Glassdoor, he has a 94% approval rating among his employees.

QUALCO reviews and comparisons

QUALCO focuses on skilled management of portfolios and profitable debt collection and transformation. We do not have any client reviews of its services at this time, but the firm has a 3.5/5 employee rating on Glassdoor, with 63% of respondents recommending it to friends.

QUALCO’s contact information

QUALCO’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 551142476345.


QUALCO news, podcast & articles

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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