$25 mil. - $50 mil.
Ryan Hesterman, Manager of Operations
About Enablx: Review and comparison
Enablx is a service provider that supports Business Process Outsourcing (BPO) with the best mix of live people and self-service technologies. It was founded in 1992 and had its headquarters in New Jersey.
The company’s many years of experience have led it to offer more than just cutting-edge multimedia call center services. It now also provides web and hosted IVR applications. There are currently about 70 people working for the company, and their last stated revenue was $5 million.
The company is proud to have developed a low-cost customer service delivery system that has helped many businesses foster lasting, mutually beneficial partnerships with their clientele. They support various customer communication channels, including email, online applications, traditional telephones, and mobile phone software.
In addition, Enablx customer care representatives are dedicated to the success of the consumer and the items they sell. The in-house call center staff is dedicated to providing first-rate customer support and receives specific product and service training.
Periodic training refresher courses are offered to guarantee that our customer service representatives provide their customers with the most current product information. And clients are invited to participate in the training of the staff member handling their account.
Enablx’s BPO services and pricings
Enablx is a diversified outsourcing company that delivers the following services:
- Live agent troubleshooting and technical support
- Telephone Self-Service Options
- Order entry and Forms Processing
- Surveys and Polling
- Customer Follow-Up
- BPO Service
- Automated messaging
- Scheduling systems
- Tax processing
- Answering service
- Program Registration
- Scripting consultation
- Back-end database integration
- Web-based applications
- Website hosting and monitoring
Enablx’s clients span a wide range of industries, and the company serves them all by providing multilingual customer service and support to end users. These industries include consumer electronics, manufacturing, financial services, appliances, healthcare, utilities, publishing, and travel.
Enablx’s pricing is highly competitive, and the company’s clients can retain a large percentage of their customer base by outsourcing their inbound call centers.
They serve large international corporations, Fortune 500 companies, and small-to-mid-sized businesses. The company works with its clients to find a cost-effective solution, blending live representative and self-service technologies to create a streamlined customer experience.
How Enablx outshines its competition
Enablx runs a state-of-the-art multimedia contact center where customers get help from various departments, from customer care to high-level technical assistance for those working in the field.
Enablx’s advantages over its competitors include the following:
- Multilingual support, including Spanish and English
- Cloud-based, cutting-edge data and customer-service hubs
- Hosted IVR Services
- Self-service integration
- Dashboard viewing of real-time data
- Turn-key call center services
The firm has relocated to a 4,172-square-foot space where it can better serve its growing client base and keep up with the evolving market demands.
- Jim Riff (CEO and President)
Riff has worked with businesses of all sizes and stages for over 25 years, lending his wide-ranging managerial skills to help them increase revenue, cut costs, and develop sustainable growth plans. Jim has helped American and international businesses grow their reach into global markets, including Europe, Canada, and Mexico.
Enablx reviews and comparisons
Enablix can be compared to other outsourcing companies, but they stand above and beyond in terms of service. They are located in the United States. Their competitive pricing makes Enablix a wonderful option for all of your outsourcing needs.
Enablx’s contact information
Enablx’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (800) 882-0044.