City Park Road, 00200, Nairobi, Kenya
$ 1 Million
About TeleSky: Review and comparison
TeleSky is an African-based provider of BPO and digital call center services founded in 2016. The company engages with various sectors worldwide, including clients in the USA, UK, Europe, New Zealand, and Africa.
Although a small-sized company with under 500 employees, it continues to grow steadily. With multilingual availability and open hours, the company offers clients the ability to connect with customers wherever, whenever.
The BPO company is located in Nairobi, Kenya. Services are available 24/7 to allow clients greater flexibility. With an emphasis on digital growth, the company seeks to engage clients with innovative solutions.
TeleSky is passionate about giving back to its community. The company primarily promotes local digital education by donating computers and speaking about digital literacy to underprivileged students.
TeleSky’s BPO services and pricings
The company has experience teaming with various clientele, from small businesses to significant international holdings. TeleSky has experience with many industries, such as Communication, Finance, FMCG, Health, Leisure, Manufacturing, Retail, Transport, and more.
The company provides diverse business solutions, including the following:
- Campaign services
- Database management
- Sales on commission
- Social media support
- SMS and web chat
- Software development and solutions
- Technical support
- Training and recruitment
- Virtual assistant
The service prices are not publicly available. However, clients can receive a quote estimate for selected offerings. Quotes consider how many team members or solutions are needed to meet client expectations.
Some offerings, such as virtual assistants, work with a pay-per-call model.
The company commits to cost optimization. With its BPO strategy, clients don’t waste money on fixed labor costs. Instead, operating costs reflect business volume, adding value to the business.
How TeleSky outshines its competition
With a focus on unbreakable bonds, the company emphasizes relationships with clients and customers. Utilizing a network of world-class technology, TeleSky delivers innovative omnichannel solutions.
TeleSky promotes a culture of trust by committing to training, development, and quality assurance. The company selects team members that demonstrate passion, performance, and professionalism. The company strives to enhance outcomes for clients by engaging an exceptional talent pool.
The BPO hires and trains employees with expertise in specific fields, ensuring quality customer service. As a result, clients achieve high customer loyalty rates and increase customer engagement across multiple communication channels.
Employees aim to provide consistent and exceptional care to enhance client branding and generate sales.
TeleSky does not publicly disclose executives. But, notably, the company hires locally because of its initiative to encourage local technological training in Kenya.
Emelda Amimo (Contact Center Manager)
Emelda Amimo provides leadership and training for employees. Generation Kenya, a group dedicated to transforming education to employment systems, featured her for her 20,000 learners milestone.
TeleSky reviews and comparisons
The availability of public reviews for the company is limited. However, snippets of testimonials are viewable on the official website. Clients highlight the BPO for high-quality work and reliable customer support.
The BPO is comparable to small to mid-sized BPOs that work with international clients. Examples of similar companies include ADC Contact Solutions, CallForce, and Boomerang.
TeleSky’s contact information
TeleSky’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +254709370000.