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Founded in 2016, TeleSky is Africa’s fastest growing digital call center/BPO serving clients from varied industrial sectors in the USA, UK, Europe, New Zealand, Africa and Kenya.

The Company offers unrivalled experience in Contact Center/BPO, Telesales, Social Media Care, Database Management, Technical Support, SMS and web chat support,

Our business is built upon world-class technology infrastructure and operations.

What TeleSky offers its clients

From the day our company was founded, we have focused on only one thing – helping our clients build unbreakable bonds with their customers by delivering amazing customer experiences.

Because of this singular focus on customer experience and our continual investments in innovation, we are uniquely positioned to be the partner of choice in customer experience transformation.

How TeleSky outshines the competition

Our ability to deliver multi-channel, multi-modal solutions that meet the rapidly changing profile of the customer and their heightened expectations is our key strength.

We are committed to continued training, development and quality assurance. Our future is pegged on creating a culture of innovation that produces results and enhances the strategic capabilities of our clients.

TeleSky company structure

Privately owned by investors who built the Company in response to growing demand for Customer Care and BPO services in Kenya

Sample highlight service offering of TeleSky

Dedicated BPO Seats at $4 per hour


City Park Road, 00200, Nairobi, Kenya

Public or Private


Seats or staff



$ 1 Million

  • Advertising & PR
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Government
  • Healthcare
  • Hospitality
  • Non Profit
  • Others
  • Pharmaceutical
  • Public Utilities
  • Real Estate
  • Retail
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities



Emelda Amimo

Year Founded


Countries of fulfillment
  • Australia
  • Malaysia
  • New Zealand
  • South Africa
  • United Kingdom
  • United States
  • Customer Service
  • Full service BPO
Contact information


About TeleSky: Review and comparison

TeleSky is an African-based provider of BPO and digital call center services founded in 2016. The company engages with various sectors worldwide, including clients in the USA, UK, Europe, New Zealand, and Africa.

Although a small-sized company with under 500 employees, it continues to grow steadily. With multilingual availability and open hours, the company offers clients the ability to connect with customers wherever, whenever.

TeleSky Outsourcing

The BPO company is located in Nairobi, Kenya. Services are available 24/7 to allow clients greater flexibility. With an emphasis on digital growth, the company seeks to engage clients with innovative solutions.

TeleSky is passionate about giving back to its community. The company primarily promotes local digital education by donating computers and speaking about digital literacy to underprivileged students.

TeleSky’s BPO services and pricings

The company has experience teaming with various clientele, from small businesses to significant international holdings. TeleSky has experience with many industries, such as Communication, Finance, FMCG, Health, Leisure, Manufacturing, Retail, Transport, and more.

The company provides diverse business solutions, including the following:

  • Consultancy
  • Campaign services
  • Database management
  • Sales on commission
  • Social media support
  • SMS and web chat
  • Software development and solutions
  • Technical support
  • Training and recruitment
  • Virtual assistant

TeleSky’s pricing

The service prices are not publicly available. However, clients can receive a quote estimate for selected offerings. Quotes consider how many team members or solutions are needed to meet client expectations. 

Some offerings, such as virtual assistants, work with a pay-per-call model.

The company commits to cost optimization. With its BPO strategy, clients don’t waste money on fixed labor costs. Instead, operating costs reflect business volume, adding value to the business.

How TeleSky outshines its competition

With a focus on unbreakable bonds, the company emphasizes relationships with clients and customers. Utilizing a network of world-class technology, TeleSky delivers innovative omnichannel solutions.

TeleSky promotes a culture of trust by committing to training, development, and quality assurance. The company selects team members that demonstrate passion, performance, and professionalism. The company strives to enhance outcomes for clients by engaging an exceptional talent pool.

The BPO hires and trains employees with expertise in specific fields, ensuring quality customer service. As a result, clients achieve high customer loyalty rates and increase customer engagement across multiple communication channels.

Employees aim to provide consistent and exceptional care to enhance client branding and generate sales.

Key executives

TeleSky does not publicly disclose executives. But, notably, the company hires locally because of its initiative to encourage local technological training in Kenya.

 Emelda Amimo (Contact Center Manager)

Emelda Amimo provides leadership and training for employees. Generation Kenya, a group dedicated to transforming education to employment systems, featured her for her 20,000 learners milestone.

TeleSky reviews and comparisons

The availability of public reviews for the company is limited. However, snippets of testimonials are viewable on the official website. Clients highlight the BPO for high-quality work and reliable customer support.

The BPO is comparable to small to mid-sized BPOs that work with international clients. Examples of similar companies include ADC Contact Solutions, CallForce, and Boomerang.

TeleSky’s contact information

TeleSky’s main headquarters is located in:

City Park Road, 00200, Nairobi, Kenya

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +254709370000.


TeleSky news, podcast & articles

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TeleSky videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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