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Zenov BPO

0.0/5 • Glassdoor rating

Overview

With Zenov, you are more than just another customer. You should expect personal and professional service at all times. You will be assigned a lead account manager who will work with you to ensure that all of your company’s needs are met.

We are dedicated to ensuring efficiency in your back office operations and providing the best savings for your company. Excellence is what you should expect when working with Zenov.

Our staff works tirelessly to provide a variety of (Business process outsourcing) BPO services to our clients.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

Tanvir Imam, General Manager

Year Founded

2016

Countries of fulfillment

-

Sectors

-

Contact information

1-585-353-1632

https://www.zenov-bpo.com


About Zenov BPO: Review and comparison

Zenov is a Business Process Outsourcing (BPO) company with headquarters in Bangladesh and the United States. 

Founded in 2016, this BPO firm has fewer than 50 employees and leadership with years of experience in offshore outsourcing, supply chain management, and freight handling. Zenov focuses on efficiency for its clients, reducing business expenses, and releasing busy company executives to do more creative work.

Zenov BPO Outsourcing

With headquarters in both Asia and the United States, Zenov can help companies save money and time. The firm is positioned better in the marketplace than many other companies located only in Europe or Asia to provide offshore outsourcing. 

The company’s back-office service centers are in Sri Lanka and Bangladesh and can help businesses save 40%-60% on their usual freight handling expenses with near-perfect accuracy and fast turnarounds.

Zenov BPO’s BPO services and pricings

Zenov is a logistics and freight-forwarding back-office solutions provider that also outsources in the areas of data processing, sales and marketing, accounting and finance, and data processing. 

Some of the services they offer include:

  • Data management, verification, transcription, and cleaning
  • Research
  • Reporting
  • Information technology
  • Accounts payable and receivable
  • Financial controls and reporting
  • Lead generation
  • Campaign management
  • SEO and pay-per-click
  • Marketing collateral
  • Supply chain management
  • Client ERP
  • Call-center tracking
  • Ocean freight, air freight, and trucking reporting
  • EDI based arrival notices

 

The company offers comprehensive back-office and administrative support.

Zenov’s pricing

Zenov determines price based on each client’s needs, but they offer free consultations to help businesses define their needs and formulate an affordable plan for growth with outsourced help.

Businesses that want logistics and back-office services may qualify for Zenov’s Pilot program. This program provides a manager, analyst, and full-time associate employee for 30 days at no cost to help businesses see the benefit of outsourcing and calculate their needs for services more accurately.

How Zenov BPO outshines its competition

This offshore BPO service provider follows a model of values and leadership to deliver to their clients. The company uses business process improvement programs and philosophies like Kaizen and Lean Six Sigma to foster an atmosphere of constant growth. 

With the executive staff and main offices in the United States, the company is positioned to help American companies use offshore outsourcing during US business hours.

Key executives

Joseph Wilson (Partner and Executive Director, Sales and Client Solutions)

Joseph Wilson has a Bachelor’s degree from the University at Buffalo in industrial engineering and an MBA from St. John’s University. Wilson has two decades of experience in process improvement, executive change management, back-office outsourcing, and supply chain management 

Ajit Podder (General Manager, Head of Operations)

Over 25 years of experience in supply chain management, process excellence, sales, marketing, and operations led to Ajib Podder becoming the Head of Operations at Zenov BPO in 2019. Podder spent over 23 years in several managerial and customer service roles at A.P. Moller – Maersk.

Zenov BPO reviews and comparisons

Zenov is a back-office, freight-handling, and administrative offshore outsourcing company headquartered in the United States and Bangladesh. We don’t have current reviews for Zenov but recommend comparing it with other South Asian offshore BPO firms.

Zenov BPO’s contact information

Zenov BPO’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1-585-353-1632.

References

https://www.crunchbase.com/organization/zenov-bpo

Zenov BPO news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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