$1 mil. - $5 mil.
Jordon James, Operations Manager
About Answering Service One: Review and comparison
Answering Service One is a company with its headquarters in Seymour, Tennessee. The company is a part of One Business Solutions, and they provide fantastic call center and customer support-related services to diverse clients. Although the company’s official launch was about five years ago, the company’s hierarchy boasts nearly 40 years of experience in providing call center and related services.
One of the greatest assets of Answering Service One is the team. They operate a tight-knit unit that works together to find just the right service plan for your needs. The group focuses on “personalization, flexibility, and innovation” to provide call solutions for clients across varied industries.
In just five years, Answering Service One’s approach has fostered a reputation of experience and expertise. The company boasts 20 employees who bring in a revenue of between $1million to $5million.
Answering Service One Outsourcing
For Answering Service One, the provision of call center services goes beyond picking up the phone and answering without any mistakes. The company wants to help you “streamline your day-to-day operations.”
Answering Service One is looking to help clients focus on other essential parts of the business by streamlining call center and tech support operations. It’s a mandate the company achieves by hiring intelligent, patient professionals who can work with minimal supervision.
It’s not just about the human resources available at Answering Service One. The company also utilizes technology solutions to assist and give clients their desired results.
Answering Service One’s BPO services and pricings
The goal at Answering Service One is to control company costs and increase customer engagement by harnessing customer support. Some of the services they offer include;
- Contact center services
- Oncall management and portal
- Translation Services
- Appointment setting
- Market research
- Outbound calls
- Service delivery
- Front end greeting
- Business process outsourcing
Answering Service One offers to train clients’ staff in call center services. Every service above is available to companies in diverse industries, including healthcare, property management, service industry, and government.
Answering Service One’s pricing
On Answering Service One’s official website, you can immediately request a quote for the service you require. Since the company offers many contact center-related services, the process for each client differs.
Similarly, the price tag for Answering Service One’s various call centers services depends on the process of each service. However, you can rest assured that Answering Service One offers value for its prices. You pay your bills monthly, and the first month’s quote covers any setup costs.
How Answering Service One outshines its competition
With numerous companies working to capture a larger market share in the call center industry, it’s vital to stay ahead of the competition. Some of the ways Answering Service One stays ahead include:
- Efficient, experienced, and qualified staff
- Security of company information
- New technology solutions
- Custom pricing packages
- Flexibility and innovation
Janet Livingston (CEO/President)
Janet Livingston is a professional with experience along the line of sales, management, and ownership. Her experience is part of why Answering Service One has become one of the best contact center services in the US.
Lisa Phillips (Vice President of Operations)
Lisa Philips acts as the liaison officer between clients and executives at Answering Service One to foster better customer relationships. She works closely with the project manager to manage operations efficiently.
Answering Service One reviews and comparisons
Answering Service One offers you a change from the regular business communication companies across the globe. At the moment, we don’t have a review to back up the excellence in their services. However, you can easily compare Answering Service One with any growing call center communication company in the United States.
Answering Service One’s contact information
Answering Service One’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 800.901.7776.