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About Open Look: Review and comparison
Open Look is a Business Process Outsourcing (BPO) provider headquartered in Richardson, Texas. The bulk of their services lie in media publication, though they also offer data research and customer service. Their mission is to meet clients’ needs in an effective and timely manner.
Open Look has a history of traditional publishing from the 1990s onward. In its few decades of experience, Open Look has evolved in their reach and available opportunities. The current company was founded in 2012 as a resource for reliable, cost-effective outsourcing.
As the company has grown, they have expanded their reach beyond conventional publishing to delve into technical support, copy editing, and virtual assistantship within the automotive, insurance, and healthcare industries.
Open Look Outsourcing
The company is based in Richardson, Texas, the location of their flagship office. Open Look also has an affiliate office in Cebu, Philippines, where much of their distribution takes place.
Open Look’s BPO services and pricings
Open Look offers a robust range of services, including:
- Audience development
- Controlled circulation telemarketing efforts
- Cultivating a consistent brand identity
- Lead generation
- Customer service
- Pre-production (including complete page makeup)
- Clean communication from servicer to customer
- Photo enhancement
- Data research
- List building
Open Look’s pricing
At this time, there is no public pricing information available. Open Look encourages potential clients to contact them through their online form to initiate a discussion of services.
How Open Look outshines its competition
Open Look prides itself on creating opportunities for its customers and staff, as well as its communities. Their values are quality and punctuality within a fun atmosphere. They also place an emphasis on goal-oriented production and a positive company framework of team players.
The team of trained Audience Development Specialists at Open Look handles thousands of phone calls each day to ensure efficient customer service. The company claims to have amassed over 21 million calls with a growth of 167% in business each year.
Open Look has been recognized by clients in various industries for their brand of positivity and timely service, delivering a quality product that suits the customers’ needs.
Mike Obert, Managing Partner – Sales
Since 1992, Obert has specialized in creative revenue streams such as ad sales and distribution. He founded Open Look with his partners to fill a niche of reliable outsourcing for publishers. Obert steers the direction and innovation of Open Look within the media industry.
Kevin Thompson, Managing Partner – Operations
Thompson has over a decade of experience in outsourcing, having begun his career as an Advertising Sales Director in automotive publications and worked his way into the niche-publishing industry. Thompson heads up the everyday service delivery for Open Look’s customers.
Open Look’s Cebu leadership team consists of six employees in the areas of HR, operations, client relations, and financial planning.
Open Look reviews and comparisons
The homepage of Open Look’s website boasts positive reviews from satisfied clients in the areas of communications and media, as well as the medical and sports industries. The reviews applaud Open Look’s professionalism, qualified staff, and timely delivery.
Open Look’s contact information
Open Look’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 214-403-3755.