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Teligent Systems

3.9/5 • Glassdoor rating


“A business process outsourcing firm with a difference, Teligent Systems Inc. is a key player in the field of open source systems and security systems, a marked difference from the proprietary solutions offered in throughout the industry. Based out of Philippines, the company is headquartered in the central business district of Makati City, and has a development center in Quezon City. Established in the year 1997, Teligent Systems Inc. has been the fore-runner of providing ‘out-of-the-box’ solutions leveraging the use of technology to provide clients with outstanding services for their burgeoning business needs. For over 18 years, the company has created a niche in the Banking and Financial sector, delivering top-notch solutions to organizations based in the Philippines, Brunei, India, Indonesia and Thailand.

Teligent Systems Inc. provides solutions that cater to a wide range of services in the banking and financial sector. The organization has created Acacia360, an open-source browser-based software platform that provides the necessary backend support for organizations dealing with microfinance, credit lending, co-operative banking and progressive banking. The company has also created SSPM (Self Service Password Management), a unique piece of software that provides security to banking and financial organizations, taking care of password management for databases with robust anti-theft and cyber security data breach protection. The company provides Sugar CRM solutions for various business and non-business entities, covering a wide range of functions, from Human Resource Management to training and support center management to customer experience and relationship systems.



Public or Private


Seats or staff



$5 mil. - $10 mil.





Michael Palma, COO

Year Founded


Countries of fulfillment




Contact information


About Teligent Systems: Review and comparison

Located in Makati City in the Philippines, Teligent Systems is an information technology process outsourcing (BPO) business that works primarily with banking and financial systems. Teligent Systems has been providing globally recognized solutions since the company began in 1997.

As a member of the Philippines Software Industry Association, Teligent Systems integrates efficient processes into existing businesses. Teligent Systems states on its company website that they help enterprises in the banking and financial services industry integrate the right solutions for their digital transformation journey.

Although Teligent Systems is located in the Philippines, they work with corporations and businesses worldwide. They retain over 100 employees with experience in all aspects of banking and financial services.

Teligent Systems Outsourcing

In helping companies worldwide in the finance sector, Teligent Systems acts as a specialized BPO in application development, application integration, financial services solution, small-medium business solutions, staffing & support, application migrating, and data migration.

Teligent Systems also supports the use of Forrester and Gartner leading solutions on Open Banking with GDPR compliance, Omnichannel Digital Banking, and Digital Payments on a SaaS model.

Teligent Systems’s BPO services and pricings

As a BPO, Teligent Systems offers various solutions for their clients to implement in their daily functions, including:

  • Enterprise integration
  • Open banking
  • API management
  • Identity management 
  • Access management
  • Appzillon digital banking
  • Appzillon digital experience platform
  • Digital payment services implementation
  • Robotic process automation
  • Biometric
  • Mobile and browser-based attendance
  • Digital onboarding
  • Rural agent banking
  • Branch-less banking
  • Internet banking
  • Digital Relationship Management (DRM)
  • Timekeeping
  • Payroll
  • Accounting 
  • Inventory
  • Customer management
  • Human resources management
  • SMS text and email messaging for business use

In addition to the above, Teligent Systems provides many practical applications for leading finance system trends.

Teligent Systems pricing

Due to the individualized nature of the services provided by Teligent Systems, pricing is on a personalized level. Therefore, to acquire a custom quote for your business needs, it is best to reach out to Teligent Systems directly. 

How Teligent Systems outshines its competition

Teligent Systems has earned its place in the BPO realm by sticking to a solid plan of action and working to execute it in the best way possible. 

As they state on their company website, they got their start with “The passion for solving and rethink new solutions with latest practical technology coupled with a strong understanding of Business Processes and objectives, and committed I.T. Project Delivery ethos.” 

These values have stuck with the company throughout the 20 years that they have been in operation. 

Key executives

Michael Palma (COO)

Michael Palma fulfills the role of Chief Operating Officer at Teligent Systems, overseeing over 100 employees and the company’s BPO services.

Rose Cano (Project Management Office)

Rose Cano has worked in the Project Management department of Teligent Systems for over 13 years. In her position, she works alongside other project managers to keep client tasks on schedule and coordinated appropriately.

Teligent Systems reviews and comparisons

Although there are few customer reviews on Teligent Systems’ services, the current and past staff have enjoyed their time with the corporation. 

While the company has a rating of three stars for employee satisfaction, 65% would recommend them to a friend looking for employment. You can compare Teligent Systems to Fair Trade Outsourcing and IBM Outsourcing Services.

Teligent Systems’s contact information

Teligent Systems’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 63-2-8813-9051.


Teligent Systems news, podcast & articles

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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