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Who are we at SiBS? Simple. We exist to serve YOU. The goals, structure, and offered services of SiBS were created in response to your business’ BPO needs. And they continue to revolve around those needs and grow and innovate in response to them each and every day.

What SiBS offers its clients

Value Add Solutions - Our solutions are unique which you can benchmark. You will not feel that you outsource some of your business functions. We will deliver it in a way that we are an extension of your business, not a third-party provider.
Value for Results-Our promise is to deliver the right solutions. We will not scare you with long term contracts just like others are doing. If you are happy, we are happy
Value for Money-Our fees are very clear from the get-go and there are no hidden charges.

How SiBS outshines the competition

1. We have full access to the local labor market.
2. We have a strong local reputation. Our location in Davao has been in operation since 2011 and continues to support clients from across multiple industries
3. Being a Filipino-owned company gives us a number of logistical and taxation advantages compared to foreign-owned competitors.
4. We are dedicated to give back to our local Filipino communities in creative ways since we can say without hesitation that they are truly “ours.”

SiBS company structure

We are a Filipino-owned BPO Company that has been in business since 2011. Our management has over 25 years of combined experience. We are a multichannel and multi-language Outsourcing Solutions Provider with access to other local call centers from 50 other countries to support other languages. Our relevant experience includes:
Supports email handling service for US Visa Service Desk for over 50 languages
Supports real estate group of companies through live chat across UK markets & many more

Sample highlight service offering of SiBS

All-In Pricing
No Hidden Charges
Managed BPO Solutions
Value Add Solutions
No Long Term Contracts



Public or Private


Seats or staff




  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Telecoms
  • Travel


Alexa ranking


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Site traffic


OA ranking


Glassdoor rating


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Year Founded


Countries of Fulfillment


  • Admin Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Human Resource & Legal
  • Software & Application Development
Contact information


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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