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Aureon

3.5/5 • Glassdoor rating

Overview

At Aureon, we offer reliable business solutions so our clients can focus on their day-to-day operations. For more than 30 years, connectivity has driven our business and has been woven into the network of solutions we offer customers. From technology to consulting to contact center operations, we develop creative and customized solutions based on our knowledge and understanding of our clients. When you connect with Aureon, you connect with solutions. For more information, visit Aureon.com

Headquarters

-

Public or Private

private

Seats or staff

500-999

Revenue

$100 mil. - $250 mil.

Industries

-


Details

Executive

Ron Keller, President and CEO

Year Founded

1988

Countries of fulfillment

-

Sectors

-

Contact information

888-387-5670

https://www.aureon.com


About Aureon: Review and comparison

Aureon, formerly named Iowa Network Services, is a US technology and consulting company established in 1988. Operating for over 30 years, Aureon offers outsourcing solutions to make business life easier for its clients.

The company works with businesses from small to large in multiple industries, including accounting, education, finance, healthcare, law firms, manufacturing, nonprofits, and more. Their estimated annual revenue is over $500 million.

Aureon Outsourcing

Although West Des Moines, Iowa, is the location of their corporate office, Aureon also has significant offices in Kansas City and Omaha. Their total of three midwest offices provides national services for clients in 48 states.

Aureon currently has more than 500 employees and continues to expand career opportunities.

The company also commits to community involvement through company-sponsored volunteer events, scholarships, and grants. One example is the Aureon Charity Grant Program, which funds rural community projects to both public and private nonprofit agencies.

Aureon has contributed over $1 million through its grant program. Additionally, the Aureon Network Services Scholarship Program annually awards $10,000 or more for student scholarships in Iowa.

Aureon’s BPO services and pricings

Aureon provides customized business outsourcing solutions. Their services range from technology to consulting to contact center operations, including the following:

  • Data Recording
  • Social Media Moderation
  • Customer Support Services
  • Communication Services
  • IT Services
  • Account Management
  • Order Management
  • Appointment Management
  • Installation and Onboarding Support

Aureon’s pricing

Pricing for Aureon’s business solutions is dependent on the services chosen. Although the company serves small and large businesses, the minimum project size is $1,000.

How Aureon outshines its competition

Aureon helps its clients keep up with the newest technology and digital expertise. Their core values promote easier business operations that help their clients focus on growing instead of playing catch up.

Their dedication to exceeding client expectations comes down to their commitment to business standards. Aureon focuses on efficiency, simplicity, reliability, and consistency.

Key executives

Ron Keller (President and CEO)

Ron Keller joined Aureon in 2011. Ron Keller supports Aureon in his roles through his emphasis on organizations and project management skills. He additionally serves Aureon as board chairman for various partner businesses. 

Cara Walker (VP – Wholesale)

Cara Walker joined Aureon with nearly 30 years of telecommunications experience. Her work style focuses on collaboration and customer loyalty. Cara Walker’s goal with her role as VP focuses on expanding Aureon clientele and improving sales strategies.

Aureon reviews and comparisons

Aureon’s client testimonials compliment their ability to integrate technology, provide reliable support, and improve the efficiency of business operations.

The company has been accredited with Better Business Bureau since 1993 with an A+ rating. In addition, customer rating sites favorably review Aureon, with Featured Customers presenting 4.8 out of 5 stars and Facebook presenting 4.1 out of 5.

Aureon awards include the Best of Des Moines awards Computer Consulting Company (2018, 2019, 2020) and Internet Service Provider (2016, 2017, 2018, 2019, 2020). Additionally, Aureon was the 2018 Prometheus Winner for Large Technology Company of the Year.

Aureon’s contact information

Aureon’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888-387-5670.

References

https://www.glassdoor.com/Overview/Working-at-Aureon-EI_IE1468007.11,17.htm

https://www.crunchbase.com/organization/aureon

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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