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3.4/5 • Glassdoor rating


At Gabbyville, virtual receptionists aren’t just in it for the paycheck — We aim to provide exceptional and friendly customer service at all times!
By treating your business as if it were our own, Gabbyville will give no less than 110% all the time! What’s simply awesome about us is that we employ customized strategies when answering your business calls. Each client receives tailor-made and excellent assistance, perfect for all business types!



Public or Private


Seats or staff



$10 mil. - $25 mil.





Nisha Goyal-Parikh, CEO

Year Founded


Countries of fulfillment




Contact information


About Gabbyville: Review and comparison

Gabbyville keeps businesses operating with the help of a “friendly, peppy, and efficient” team of virtual receptionists ‒ called Gabbonistas ‒ who manage outbound and inbound calls at a fraction of the cost of hiring in-house receptionists. 

Gabbonistas work from their homes throughout the United States. The Gabbonista Guarantee assures clients that each virtual receptionist is well-versed in “cheerful call handling” and being “multitasking masters.” 

Gabbyville Outsourcing

Gabbyville, headquartered in Nashville, TN, provides affordable service to 5,085 customers and manages more than 55,000 calls daily. The telecommunications firm achieves 32% sales growth year on year. 

The company’s successful business strategy is rooted in organized, sociable service for you and your callers.  

The Gabbyville team of between 51 and 200 live virtual receptionists refers to clients as “tenants” and seeks to provide perks for “living in Gabbyville” with a unique approach to smoothing out the customer management process. 

Gabbyville’s BPO services and pricings

Gabbyville provides a wide range of exceptional virtual receptionist services to its clients, including:

  • Call screening
  • Unlimited transfer talk time
  • Client call coverage from 8 a.m.-11 p.m. EST Monday through Friday
  • Voicemail boxes
  • Dedicated receptionists
  • Outbound calls to follow up on leads
  • Usage alerts
  • Appointment reminders
  • Online scheduling
  • Outbound calling
  • The ability to send daily requests to your receptionist team
  • Toll-free and local numbers included with each plan
  • Message taking and delivery via email and text
  • After-hour message transcription and delivery
  • Friendly service with a smile

These services are available for any business in need of call volume management or outbound lead follow-up. A few industries Gabbyvile frequently works with include companies specializing in construction, law, publishing, plumbing, entertainment, and medical care.

Gabbyville’s pricing

Gabbyville offers four different pricing structures, each of which comes with a free trial. Clients pay monthly, receive unlimited talk time per call, and have access to all offered features. 

  • Starter Plan: $250; 40 calls per month
  • Basic Plan: $500; 100 calls per month
  • Premium Plan: $800; 200 calls per month
  • Executive Plan: $1,200; 400 calls per month

After their free trial, tenants who continue working with Gabbyville can save 10% off their first month. 

How Gabbyville outshines its competition

Gabbyville functions on the premise that “social interaction has taken a back seat in this high-tech world,” so its business model focuses on “bring[ing] back … that personal touch and basically hearing a live voice.”

Additionally, Gabbyville gives entrepreneurs, SMBs, and corporations alike a cost-effective way to avoid customer service bottlenecks. 

Instead of paying more money for an in-house receptionist, businesses without the extra room in their budget for hiring can still access live, local, and engaging client call services.

Key executives

Nisha Goyal-Parikhs (Founder and CEO)

Nisha Goyal-Parikhs founded Gabbyville with her husband after starting a small business. They found that he was continually missing client calls because of overwhelming call volume. Goyal-Parikhs’ idea to handle customer management from home sparked the creation of the company. 

Gabbyville reviews and comparisons

Gabbyville provides a unique and practical approach to the virtual receptionist industry. If you’re looking for an excellent team of live virtual receptionists to handle your call needs, look no farther than the Gabbonistas at Gabbyville.

Gabbyville’s contact information

Gabbyville’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call -1800-903-7141.


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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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