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SBL Knowledge Services

3.6/5 • Glassdoor rating


SBL is an IT and Business Process Management (BPM) company that offers smart solutions to organizations across geographies and industry verticals and empowers them to respond quickly to changing market dynamics. We offer a range of customized services and solutions that allow our customers to reduce operational costs substantially while accelerating the growth of their businesses.

SBL Knowledge Services company structure

SBL Knowledge Services Pt Limited is a well-respected outsourcing service
and solutions provider headquartered in India. In addition to our eight
production centres we have offices in the USA, UK, Australia and the Middle
East with ambitious plans to significantly increase our global presence by
The company was founded in 2005 by our current CEO Mr Gopakumar Pillai. Mr
Pillai had the vision to create a knowledge-sharing organisation for
governments, businesses and communities that were technology-led.
Through imagination, innovation and a long-standing commitment to
research and development, we have achieved this original goal and the
company has since developed into a well-established, highly trusted partner
for growth right across the world. Our multidisciplinary departments now
provide in excess of 200 services, catering to 20 industries, in addition to our
nine in-house software products.


Lewis Tech Park, 4th Floor, No. 18, Millers Road, Benson Town, India, 560046, Bangalore, Karnataka

Public or Private


Seats or staff



$250 mil. - $500 mil.

  • Ecommerce
  • Healthcare
  • Hospitality
  • Insurance
  • Legal
  • Media Publishing
  • Pharmaceutical
  • Public Utilities
  • Real Estate
  • Recruiting Staffing




Year Founded


Countries of fulfillment
  • Australia
  • Germany
  • Netherlands
  • United Arab Emirates
  • United Kingdom
  • United States
  • Full service BPO
  • IT Services and IT Consulting
  • Specialized BPO Vertical
Contact information


About SBL Knowledge Services: Review and comparison

Sai BPO Services Limited is a global business outsourcing provider and trusted IT support company with multiple offices across the globe. The company prides itself on offering smart solutions across a huge variety of unique industry verticals and locations.

Founded in 2005, SBL has serviced a wide range of diverse and thriving clientele involved in industries like E-commerce, mining, infrastructure, government, agriculture, transportation and logistics, and media, publishing, and entertainment.

With over a decade and a half of involved experience, this company has satisfactorily serviced customers like Canon, Gartner, RealtyTrac, FEDO, and more.

SBL Knowledge Services Outsourcing

The company has office locations in the United States, United Kingdom, Australia, and India. Their global efforts allow them to service clients anywhere in the world. With a focus on continued investment in communications technology, there will never be a time when SBL cannot offer support for your company.

SBL Knowledge Services’s BPO services and pricings

SBL is the powerhouse BPO at providing technology services as efficiently as possible. They can work to service a whole host of needs based on your business, such as: 

  • Geospatial offerings like photogrammetry and GIS
  • Financial and accounting management
  • Claims processing
  • In-depth IT services
  • Asset management and other BPO tools
  • Document management and image editing offerings

The support SBL can offer doesn’t stop there. You can expect further innovations as the years go by and this company continues its growth and research into new methods of assisting other businesses.

SBL’s pricing

SBL’s pricing will depend on the requirements and needs of each client. However, they will always have a contact form for getting in touch with them. They also list each of their office locations, which include toll-free numbers and email addresses across the globe.

How SBL Knowledge Services outshines its competition

SBL has a large focus on providing quality technical support for global brands, no matter the location. Their BPO services include:

  • Technological services to cover any industry requirement
  • Business transformation services that offer bespoke solutions and dedicated support
  • Geospatial services that transfer information in a valuable way
  • Multimedia services that take advantage of technological knowledge and modern methodology
  • Consultation and smart business practices that are driven by artificial intelligence
  • Completely custom application development to meet your exact needs
  • In-depth data management offerings from database creation to upkeep

The main vision of SBL is to become a source of knowledge for organizations to take advantage of and grow across the globe.

Key executives

Gopakumar Pillai (CEO and Founder)

Gopakumar Pillai is the current owner of the company and has been since its foundation. His combined experience of over 25 years in research and business ownership allows him to lead multiple companies to success.

SBL Knowledge Services reviews and comparisons

SBL is a highly accredited BPO with over 880 executed projects, more than 250 happy customers, and a 99.1% statistic for projects delivered both on time and within budget. You can read more on their employee reviews and professional rankings on their Glassdoor and Crunchbase pages, respectively.

SBL Knowledge Services’s contact information

SBL Knowledge Services’s main headquarters is located in:

Lewis Tech Park, 4th Floor, No. 18, Millers Road, Benson Town, India, 560046, Bangalore, Karnataka

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91-9895764867.


SBL Knowledge Services news, podcast & articles

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SBL Knowledge Services videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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