Pilipinas Teleserv

Pilipinas Teleserv is a tech support, customer service, and back-end Business Process Outsourcing (BPO) firm in the Philippines. 

Founded in 2000, this firm was originally branded as NSOHelpline.com, a service to help the Philippine government field public document requests. The endeavor was a success, which spurred the growth of Pilipinas Teleserv.

This firm continues to serve the Philippine government while also offering BPO services to businesses in an array of different industries. 

It is unclear how large this firm is as LinkedIn cites that it employs 500-1,000 individuals, and Glassdoor states that it employs 1,000-5,000 individuals.

According to Glassdoor, this firm generates 500 million to 1 billion USD in yearly revenue. 

This firm is headquartered in Manila, Philippines. In addition to offering usual BPO services, it also offers document requesting services to the Filipino government to help streamline the process for Filipino citizens. 

This firm prides itself on three main points: people, process, and technology. This BPO firm takes pride in hiring the best employees to serve their clients, its depth of experience and streamlined formatting, and its commitment to innovative technology.

Pilipinas Teleserv offers a wide range of services to many different industries as well as Filipino citizens in need of documentation assistance:

• Customer Service
• Technical Support — social networking, text/SMS, email, and integrated ticketing
• End-user problem resolution
• Escalated issue resolution
• Back Office Support
• Business Intelligence and Analytics
• Reporting tools
• Customized Tools
• Citizen Services — Private solutions for government interactions for Filipino citizens

Pilipinas Teleserv’s pricing

This firm does not currently list its pricing model on the official website, but it most likely fluctuates based on the services needed, the length of the project, turnaround time, and the complexity of the project. 

This firm really stands out from the rest because of its commitment to helping Filipinos interface with their government. 

Paperwork and requests for documents can be a huge hassle for both citizens and the government, and the help that this firm has offered to both parties has revolutionized the way Filipinos interact with their government in terms of bureaucratic affairs. 

This firm has effectively made it unnecessary for Filipinos to physically go to government offices to request forms, making the whole process smoother for all parties involved. 

Jun Yupitun (Managing Director and Founder)

A licensed electronics and communications engineer who studied at De La Salle University, Jun was the one to connect this firm and the Filipino government. He has over ten year’s experience in call center set-up and BPO design.

Pilipinas Teleserv is a tech support, government support, and back-office solution BPO located in Manila, Philippines. This firm has a 3.7-star rating on Glassdoor, a 3.6-star rating on Indeed, and a 3.3-star rating on Facebook. 

For further comparison, we recommend comparing Pilipinas Teleserv to other BPOs in southeast Asia.

Pilipinas Teleserv’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.teleserv.ph

LinkedIn http://www.linkedin.com/company/pilipinas-teleserv-inc-

Facebook https://www.facebook.com/citizenservices

In addition, you may email them at [email protected] or call (632) 737-1234.

https://www.glassdoor.com/Overview/Working-at-Pilipinas-Teleserv-EI_IE379317.11,29.htm