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Call Force Global

Overview

Call Force Global is a nearshore call center company headquartered in Toronto with native-English agents in the Caribbean. We handle inbound customer support, answering services, outbound lead generation, and virtual assistants, with AI voice agents backed by human escalation. Dedicated agents are available at rates ranging from $12 to $18 per hour, with a go-live timeline of as little as seven days.

What Call Force Global offers its clients

Call Force Global provides dedicated nearshore call center teams with native-English agents in the Caribbean. Services include inbound customer support, answering services, outbound lead generation, virtual assistants, and AI voice agents backed by human escalation.

How Call Force Global outshines the competition

Call Force Global pairs nearshore talent with AI support infrastructure. Native-English agents in the Caribbean work in North American time zones, so clients get real-time collaboration instead of overnight handoffs. AI voice agents handle routine calls, and a human agent takes over whenever a conversation needs one. Every call goes through AI-assisted quality review backed by human review.

Call Force Global company structure

Call Force Global Inc. is headquartered at 375 University Avenue, Toronto, Ontario, Canada, and led by founder and CEO Miki Furman. Client programs are delivered by remote, native-English agents based in Belize, Colombia, Jamaica, Saint Lucia, and Trinidad and Tobago.

Sample highlight service offering of Call Force Global

AI Voice Agents with Human Escalation

Call Force Global deploys AI voice agents that answer and handle routine inbound calls, with live nearshore agents taking over whenever a conversation needs a human. The same team supports inbound customer support, answering services, outbound lead generation, and virtual assistant work.

Headquarters

375 University Avenue, Suite 3268, Toronto, ON M5G 2J5, Canada

Public or Private

Private

Seats or staff

1 - 49

Revenue

Undisclosed

Industries
  • BPO
  • BPO industry
  • Business Consulting and Services

Details

Executive

Miki Furman, Founder and CEO

Year Founded

2025

Countries of fulfillment
  • Belize
  • Colombia
  • Jamaica
  • Saint Lucia
  • Trinidad and Tobago
Sectors
  • Admin Support
  • Customer Service
  • Full service BPO
  • Inbound & Outbound
Contact information

+1 (844) 287-9234

[email protected]

https://callforce.global/

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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