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iSpeakSolutions

About

iSpeakSolutions is a remarkable BPO that operates in UK and Philippines. We specialized in all kinds of outsourcing.

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About iSpeakSolutions: Review and comparison

iSpeak Solutions is a premiere, long-term business process outsourcing (BPO) solutions provider based in the Philippines, with business solution partners in the United Kingdom.

Since 2010, the company has evoked a highly professional image, specializing in maximizing revenues for clients by offering highly trained staff packages tailor-made to distinguish itself in an extremely competitive outsourcing market.

Experts in e-commerce retail, back office, direct response advertising, and call center management, the firm’s client base also encompasses health care, insurance, government agencies, and higher education developers.With more than a decade of experience in the BPO industry, iSpeak Solutions employs between 51 and 200 staff members of all experience levels.

iSpeakSolutions Outsourcing

iSpeak Solutions takes online professionalism to a new level and provides potential clients with forthright answers without the guesswork. An instant live chat welcomes interaction and tells clients that iSpeak Solutions understands the web-based business.

As a company in the competitive business process outsourcing industry, iSpeak Solutions anticipates client questions and includes a dedicated agent, dialer use, unlimited VOIP minutes to customers in the United States and Canada, free DID number, shared account manager with an option to upgrade, shared analyst, one day of comprehensive training, daily reporting and a campaign success report in exclusive packages.

iSpeakSolutions’s BPO services and pricings

iSpeak Solutions offers clients four basic rep models, including:

  • $8/hour for a junior rep with good skills
  • $9/hour for a mid-level rep comfortable with in-and-out campaigns and 1-2 years of experience working in outsourcing environments 
  • Senior reps cost $10/hour, are proficient in advanced knowledge, and make ideal virtual assistants, customer service reps, and tech support staff 
  • Premium staff earns $11/hour and is extremely competent in sales and communications, with 6-10 years of experience

The firm’s upfront package policies build confidence in potential clients, as there are no hidden fee surprises.

The company is focused and builds on excellence in appointment setting, back office, inbound and outbound calling, lead generation, telemarketing, ICO’s (initial coin offering), blockchain support (cryptocurrency), and capturing new opportunities.

iSpeak Solutions’ pricing

iSpeak Solutions proudly displays its pricing policy on its website. Experienced staff can tailor pricing to any client’s needs. The firm’s competitive rates make it a strong contender in the global market.

How iSpeakSolutions outshines its competition

Professionalism sets iSpeak Solutions apart. With Fortune 500 clients in the firm’s pocket, iSpeak Solutions established a business that has survived economic downturns. The company is a true pioneer in the BPO industry.

iSpeak Solutions’ business model ensures profit maximization for clients by offering them access to vetted call centers, expert project management, customer service support products, and efficient workflow systems.

Key executives

Muhammad Walji (Co-Founder)

Muhammad Walji is the co-founder of iSpeak Solutions and has offered outsourcing resources to clients since 2008. He is a graduate of Brunel University, London. He has a bachelor’s degree in business management and marketing.

iSpeakSolutions reviews and comparisons

In a market full of BPO industries, iSpeak Solutions sets itself apart with its professionalism, expertise, and innovation in meeting client needs and harnessing other opportunities as outsourcing and technology continue to expand. iSpeak Solutions develops with the industry so clients can concentrate on company growth and revenue gains.

iSpeakSolutions’s contact information

iSpeakSolutions’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 212 537 0120.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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