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ADEC Innovations

3.5/5 • Glassdoor rating


ADEC Innovations Healthcare, Inc. designs and develops customizable solutions responsive to the dynamic requirements of the healthcare industry.

Supplemented by HIPAA-compliant workforce solutions, software-as-a-service programs, and sustainability trusts, ADEC Innovations has a proven track record of supporting their partners in healthcare for their business process management requirements.

The company’s portfolio serves all facets of the healthcare revenue cycle, from patient data enrolment to more complex medical coding and claims processing, including analytics and other knowledge process management services for the health industry.

Access Healthcare’s solutions significantly improve the large-scale delivery of healthcare services. Backed by over 30 years of experience in providing end-to-end solutions based on data-driven insights, These HIPAA-compliant solutions are designed to generate healthy returns on natural, social, and financial investments.

The company’s extensive knowledge of the US healthcare industry and expertise in utilization review, medical billing, and coding are proven – resulting in significant reductions in labor costs up to 40%.

They guarantee 100% turnaround time compliance rate in all deliverables, with the experience of having processed more than a million charts annually at 98% accuracy rate.



Public or Private


Seats or staff



$500 mil. - $1 bil.





James Donovan , Co-founder and CEO,

Year Founded


Countries of fulfillment




Contact information

+1 888-826-5814

About ADEC Innovations: Review and comparison

ADEC Innovations is a BPO provider helping companies with the best sustainability patterns and practices to improve work operations and invariably grow. The firm has its headquarters in California and has been offering integrated and expert services related to HIPAA compliance, healthcare business processes, and data management since 1996. 

The globally recognized firm has diverse custom solutions in its service offerings to help companies minimize environmental and social impacts, make their operations as efficient as possible, and drive business growth in the long-term through “sustainable profitability and empowered decision making.”

With over three decades of group experience in data management and professional services, ADEC Innovations has expanded its operations to about 17 countries across six continents.

The company now employs 4,000 employees and has a revenue above $678 million.

ADEC Innovations Outsourcing

The mission at ADEC Innovations is to strategize and cooperate to create ESG (Environmental, Social and Corporate Governance) solutions that improve business processes without affecting the sustainability of the business.

The company believes in “aggregating, organizing, and giving visibility to data to enable the organization to make informed decisions.”

This BPO provider designs custom solutions that are responsive to the ever-changing standards in the healthcare niche. Its solutions include HIPAA-compliant solutions for the workforce, SAAS programs, patient data management, and enrolment.

ADEC Innovations’ broad skillset allows it to provide comprehensive support for its healthcare partners. 

ADEC Innovations’s BPO services and pricings

ADEC Innovations is a leading provider of the following HIPAA compliance and related services:

  • Data management 
  • Sustainability
  • Social sustainability 
  • Corporate strategy
  • ESG assurance strategy
  • Corporate social responsibility 
  • Environmental data services
  • Impact investing 
  • Environmental disclosure 
  • Investor engagement 
  • Technology solutions.
  • Performance Management

In summary, this firm is the go-to partner for healthcare companies looking to develop a sustainable business model. 

ADEC Innovations’ pricing

ADEC Innovations is a jack of all trades company, but they manage to be a master of all their service offerings. The BPO company regularly partners and employs various experts to come up with the desired results.

As a result, the cost of their different services is customized for each client since they’ll increase with the service sophistication.

How ADEC Innovations outshines its competition

Here’s how ADEC Innovations manages to stay ahead of the competition: 

  • Presence in more than six continents across the world;
  • Over thirty years experience in ESG solutions
  • Establishing partnerships with the right institutions
  • Utilizing technology to provide solutions
  • Large workforce
  • Multiple operation sites around the globe.

ADEC Innovations helps companies improve their sustainability while smoothing work processes. This award-winning BPO provider has won many recognitions over the years, including the Excellence Award for Service Export in the Philippines two years running. 

The firm recently purchased ARISE Europe, a 20-year award-winning and global BPO provider, to expand its reach even further. 

Key executives

James Donovan (CEO)

James Donovan is an entrepreneur with investment experience spanning over 25 years. Mr. Donovan has a close relationship with the UN and uses it to foster company growth.

Carol Esguerra (Chief Finance Officer)

Carol Esguerra is a financial analyst with high proficiency and expertise. She handles all financial projects and related tasks.

ADEC Innovations reviews and comparisons

While we don’t have any reviews at the moment, we strongly advise you to compare ADEC Innovations to other BPO providers offering HIPAA-compliant solutions on a global scale.

ADEC Innovations’s contact information

ADEC Innovations’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 888-826-5814.


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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