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4.1/5 • Glassdoor rating


Conneqt Business Solutions (formerly TATA Business Support Services).

We are a premier Customer Experience management company. We help our clients leverage multiple ways of connecting with their customers using an omnichannel approach. We provide end-to-end Customer Lifecycle Management services and Business Process Services such as HRO, FAO, analytics and Business Process Audit services. For clients seeking business transformation, we provide Digital Benchmarking Services, Digital Maturity assessments, Online Reputation management through Social Media Listening and Digital transformation accelerators such as Digital-In-A-Box.



Public or Private


Seats or staff



Over $5 bil.





Srinivas Koppolu, CEO & MD

Year Founded


Countries of fulfillment




Contact information


About Conneqt: Review and comparison

Conneqt Business Solutions is a large outsourcing firm that offers BPO services, including contact center services, technical support, back-office administration, customer interaction management, business mergers and acquisitions, and other day-to-day services.

This privately-owned firm was founded in 2004 and has over 10,000 staff. They offer various administrative and customer support services for many business models and organizations nationally and globally. 

The company was rated one of the top 100 best workplaces in India in 2021.

Conneqt Outsourcing

Conneqt Business Solutions has several locations in India. The firm’s headquarters are in Hyderabad, AP, India, with two additional offices in Pune, Maharashtra, and Mohali, Punjab, India. They offer excellent offshore management services, including back-office administration, automation, data and analytics, technical support, and customer service to over 200 business customers.

Conneqt’s BPO services and pricings

The firm’s innovative team of professionals and staffing specialists offer a wide range of outsourcing services to clients, including:

  • Business processing services
  • Employee and customer lifecycle management
  • Back-office administration
  • Digital BPS
  • Collections/Accounts receivable
  • Cybersecurity
  • Digital engineering services
  • Upgrading business systems

Conneqt Business Solutions works with each client to implement innovative strategies to improve business operations for better results.

Conneqt Business Solutions’ pricing

They offer custom pricing based on each client’s needs, including staffing solutions for short-term assignments and operational goals.

How Conneqt outshines its competition

The firm offers an extensive range of specialized outsourcing services that successfully implement high security, customer service, and results-driven standards. Conneqt Business Solutions provides expert services with a proven track record of success, including:

  • Specializing in implementing top security
  • Providing in-depth knowledge of data analysis
  • Offering top-notch HR management and recruitment for effective cost-savings
  • Solid background in many industries, including banking, finance, retail, manufacturing, insurance, education, healthcare, and media

The firm offers the best staffing solutions for each client’s specific needs, including a wide selection of national and global industries.

Key executives

Srinivas Koppolu (Chief Business Officer)

Srinivas Koppolu is the Chief Business Officer of the company and offers a sales and business support background. He was the CEO and MD of Tata Business Support Services. Srinivas Koppolu graduated with a Bachelor of Engineering from Osmania University’s College of Engineering.

Conneqt reviews and comparisons

Conneqt Business Solutions provides a complete line of business services across many industries and sectors, from banking, insurance, and finance to government agencies, healthcare, and education. The firm has a solid record of satisfied partners and clients.

The company achieved numerous results, including integrating voice and field collections services using a supply chain model to improve operations in India’s largest banks. They successfully recruited top candidates for one of the country’s largest e-commerce companies, including opening a state-of-the-art contact center to support further expansion.

Conneqt Business Solutions established a platform to improve efficiency for a large food delivery service while increasing customer satisfaction and reducing costs. The firm aims to enhance business operations while creating cost-effective solutions.

Conneqt’s contact information

Conneqt’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1800-108-8277.


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