Wingam

Wingam is a company that specializes in customer-oriented operational solutions, offering its clients a new future in corporate administration. 

Its solutions are designed to help companies optimize their processes, enabling them to concentrate on the most critical aspects of their operations. The firm’s core objectives are to reduce operational complexity and help businesses through data-driven resolutions.

Wingam is known to be one of the most reliable and efficient companies in outsourcing services, as evidenced by its long list of satisfied customers.

Wingam is a call center outsourcing company headquartered in Sofia, Bulgaria. Its professional team offers comprehensive business planning expertise, ensuring high-standard results and customer satisfaction. 

These experts specialize in delivering quality services tailored to your business needs.

At Wingam, they strive to make operational services easy and enjoyable. With a motivation to deliver only the best, they offer a wide variety of quality services to give you a maximum yield. 

They cater to businesses across all industries and sizes with a wide range of services including: 

• Customer support – onboarding provides essential equipment and training for a smooth transition into new roles, allowing employees to contribute more effectively.
• Compliance – this company provides a wide range of services to help ensure compliance and optimize performance, managed by its experienced and qualified specialists. Its solutions aim to maximize value for money while delivering seamless performance.
• Quality control – involves call handling and recording, data reporting and analytics, quality and quantity reports, and is guaranteed to deliver excellence and accountability.
• Pay per click campaign management – Wingam has digital marketing experts with an in-depth understanding of various businesses to create a strategy for increasing conversion rates and driving targeted traffic.

Wingam strives to provide exemplary customer service while adhering to industry standards.

Wingam’s pricing

Wingam helps businesses save costs, improve efficiency, increase profitability, and scale up quickly. Clients can save up to 75% and benefit from at least 95% high staff retention. 

For consultation and quotes, interested clients can get in touch with the company and fill out the form to have an accurate pricing estimate.

Wingam aims to be your trusted partner and source of expert advice, providing a range of advantages and enabling you to outsource your call center for greater productivity and efficiency.

The constant monitoring of communication channels combined with the real-time and structured reporting of such data permits clients to have a more comprehensive and proactive approach to their businesses, as well as providing them with greater control over data. 

This helps them stay up-to-date and easily identify and update trends and performance metrics. With this control, they can make informed decisions and have access to a comprehensive view of their businesses.

Mariya Grozeva (Managing Director)

Mariya Grozeva serves as the managing director of Wingam, where she leads a team of customer service representatives, providing high-quality customer service and advanced analytics to ensure outstanding customer satisfaction.

Wingam is an innovative contact center and BPO solutions provider in Bulgaria.

While we currently do not have any reviews for Wingam we would suggest a comparison of the firm to other midsize BPO providers in Bulgaria, as well as other firms located in Europe.

Wingam’s main headquarters is located in:

143 Tsarigradsko Shose, 1000, Sofia, Sofia

Further, you may virtually reach out the company through the following contact information:

Website https://wingam.net

LinkedIn https://www.linkedin.com/company/wingam

Facebook https://www.facebook.com/WingamLTD

In addition, you may email them at [email protected] or call +359887701497.