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We know how time-consuming and difficult managing your customer-oriented operations can be. Our team at Wingam is here to streamline all of your processes, allowing you to put your business on center stage and focus on what’s important.

Wingam is a reliable and responsible partner, able to provide you with nothing but high-quality services.

Build a shared future with Wingam today.

What Wingam offers its clients

Wingam understands that business is changing daily and adjustment needs to happen fast. Due to that, we emphasize on providing a flexible solution and fast training, adjusted based on our clients' needs.
We address our clients' business requirements as if they are our own as we growth is our growth as well.
With us you can forget about the complicated administrative machine where every simple request takes hours to answer and every single chance is made within a month.

Sample highlight service offering of Wingam

Wingam offers special prices for companies, looking to outsource 5 or more positions. We will never charge you additionally for team leads and management costs. The price per agent you receive is final and you will never be surprised by hidden fees.


143 Tsarigradsko Shose, 1000, Sofia, Sofia

Public or Private


Seats or staff



$1 mil. - $5 mil.

  • Consumer Services
  • Ecommerce
  • Educational Businesses
  • Financial Services
  • Software Tech/IT



Mariya Grozeva

Year Founded


Countries of fulfillment


  • Admin Support
  • Customer Service
Contact information


About Wingam: Review and comparison

Wingam is a company that specializes in customer-oriented operational solutions, offering its clients a new future in corporate administration. 

Its solutions are designed to help companies optimize their processes, enabling them to concentrate on the most critical aspects of their operations. The firm’s core objectives are to reduce operational complexity and help businesses through data-driven resolutions.

Wingam is known to be one of the most reliable and efficient companies in outsourcing services, as evidenced by its long list of satisfied customers.

Wingam Outsourcing

Wingam is a call center outsourcing company headquartered in Sofia, Bulgaria. Its professional team offers comprehensive business planning expertise, ensuring high-standard results and customer satisfaction. 

These experts specialize in delivering quality services tailored to your business needs.

Wingam’s BPO services and pricings

At Wingam, they strive to make operational services easy and enjoyable. With a motivation to deliver only the best, they offer a wide variety of quality services to give you a maximum yield. 

They cater to businesses across all industries and sizes with a wide range of services including: 

  • Customer support – onboarding provides essential equipment and training for a smooth transition into new roles, allowing employees to contribute more effectively.
  • Compliance – this company provides a wide range of services to help ensure compliance and optimize performance, managed by its experienced and qualified specialists. Its solutions aim to maximize value for money while delivering seamless performance.
  • Quality control – involves call handling and recording, data reporting and analytics, quality and quantity reports, and is guaranteed to deliver excellence and accountability.
  • Pay per click campaign management – Wingam has digital marketing experts with an in-depth understanding of various businesses to create a strategy for increasing conversion rates and driving targeted traffic.

Wingam strives to provide exemplary customer service while adhering to industry standards.

Wingam’s pricing

Wingam helps businesses save costs, improve efficiency, increase profitability, and scale up quickly. Clients can save up to 75% and benefit from at least 95% high staff retention. 

For consultation and quotes, interested clients can get in touch with the company and fill out the form to have an accurate pricing estimate.

How Wingam outshines its competition

Wingam aims to be your trusted partner and source of expert advice, providing a range of advantages and enabling you to outsource your call center for greater productivity and efficiency.

The constant monitoring of communication channels combined with the real-time and structured reporting of such data permits clients to have a more comprehensive and proactive approach to their businesses, as well as providing them with greater control over data. 

This helps them stay up-to-date and easily identify and update trends and performance metrics. With this control, they can make informed decisions and have access to a comprehensive view of their businesses.

Key executives

Mariya Grozeva (Managing Director)

Mariya Grozeva serves as the managing director of Wingam, where she leads a team of customer service representatives, providing high-quality customer service and advanced analytics to ensure outstanding customer satisfaction.

Wingam reviews and comparisons

Wingam is an innovative contact center and BPO solutions provider in Bulgaria.

While we currently do not have any reviews for Wingam we would suggest a comparison of the firm to other midsize BPO providers in Bulgaria, as well as other firms located in Europe.

Wingam’s contact information

Wingam’s main headquarters is located in:

143 Tsarigradsko Shose, 1000, Sofia, Sofia

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +359887701497.

Wingam news, podcast & articles

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Wingam videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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