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LEX Reception

About

LEX Reception is a close-knit team of virtual receptionists dedicated to professionalism, warmth, and 24/7 availability for quality-oriented organizations like yours. Our answering service focuses on aligning our tone–along with procedure, terminology and scripts–with your brand. It takes experience and care to do that. We focus on you, like huge call centers can’t.

Headquarters

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Public or Private

Private

Seats or staff

201-500

Revenue

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Industries

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Highlights

Alexa ranking

2,468,913

Domain Authority

35

Site traffic

179

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Bre Swanson, Director

Year Founded

2011

Countries of Fulfillment

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Sectors

-

Contact information

1 800-800-9995

https://www.lexreception.com/

Social media

About LEX Reception: Review and comparison

Lex Reception is one of the leading Business Process Outsourcing service providers. Specifically, it caters to firms that operate in the legal industry. Lex Reception was formed in 2013, and is based in Portland, OR, with a solid online reputation. 

Lex Reception specially trained agents can handle the everyday tasks of law firms. They offer a variety of services, including 24/7 call answering and outbound calling. In addition, they can integrate with many law practice management software providers and client resource managers.

LEX Reception Outsourcing

Lex Reception’s goal is to help firms grow by taking care of call handling. In managing this part, the company offers lawyers and their staff the opportunity to focus on their caseload. Lex Reception has been very successful in this venture, currently employing 159 receptionists and boasting revenues of more than $32 million

LEX Reception’s BPO services and pricings

Lex Reception provides complete legal reception services, including:

  • 24/7/365 call answering
  • Appointment scheduling
  • Outbound calling
  • Bilingual answering 
  • CRM integration
  • Custom Scripts
  • Legal intake
  • Qualification of leads

Although Lex Reception focuses on the Legal industry, it also offers its services to businesses in other sectors, including logistics, financial services, e-commerce, and many others.

Lex Reception’s pricing

There are three main plans available at Lex Reception:

  • Standard – 150 minutes for $300/month + $1.75/min for extra minutes
  • Grow – 300 minutes for $325/month + $1.50/min for extra minutes
  • Premium – 500 minutes for $550/month + $1.50/min for extra minutes

Lex Reception also has larger plans ranging from 860 minutes to 90,900 minutes costing $950 to $100,000 per month, respectively. All of these plans have a rate of $1.50 per minute for extra minutes.

Lex Reception acknowledges that every client is different. So, if none of the above offerings meet your needs, they can develop a personalized plan just for your business.

How LEX Reception outshines its competition

LEX Reception wants to help your business grow with its diverse range of services. Some of the core strengths that set them apart from their competition include:

  • Lex Reception is a close-knit team that’s dedicated to quality legal support
  • 24/7 availability every day of the year
  • Tools to help your business be more sustainable, productive, and flexible from anywhere
  • Technological solutions such as 1-Click video meetings for attorneys, live chat support, customizable client intake forms, and mobile and desktop support for easy account management 

Key executives

Bre Swanson

Bre Swanson has been part of Lex Reception’s workforce since 2009 and has been introducing the company to business owners since then. She began her career in sales. After an impressive performance, she went on to become the Operations Leader.

LEX Reception reviews and comparisons

Lex Reception service was created specifically for businesses that operate in the legal industry. On Google, the company has the highest possible rating, five stars, with 141 reviews. Reviews from customers praise their customer service and responsiveness, and mention that Lex Reception can help clients to get higher ROI.

LEX Reception’s contact information

LEX Reception’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 800-800-9995.

LEX Reception news, podcast & articles

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LEX Reception videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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