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The Results Companies

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About

“The Results Company came about in the 1990. It was established as an BPO operation. As a service provider, the company operated high performance contact centers. Over the intervening two decades, the Results Companies have successfully acquired many business partners to grow significantly.

The strengths the Results Companies brings to a partnership is to make a strong first impression on behalf of the partner. High performance and motivated teams help maintain this good impression and build end customer loyalty to the partner brand over the relationship period and overall helps raise sales through cross-sale and up-sale opportunities whenever available. The management team focuses on continuous improvement of processes all round.

The services offered by the Results Companies for partners include everything that is needed to offer a complete package of support for its partners’ businesses. The range of services, efforts of the teams, management support together is offered as a service model that the company call the Cx360 model.

This is a model that blend of expertise and experience gathered over the past 20+ years, experience with diversity of data, knowledge of processes. It includes processes for continuous improvement of peoples’ expertise. It is a constant endeavor of key people to grow in business domain expertise.

Headquarters

-

Public or Private

PRivate

Seats or staff

10,001+

Revenue

$100 to $500 million (USD)

Industries

-

Highlights

Domain Authority

32

Site traffic

-

OA ranking

-

Glassdoor rating

3.3

CrunchBase ranking

-

Details

Executive

JC Ramey , CEO

Year Founded

1990

Countries of fulfillment

-

Sectors

-

Contact information

(954)921-2400

http://www.theresultscompanies.com

Social media

-

About The Results Companies: Review and comparison

The Results is a celebrated customer contact solutions provider that has partnered with many Fortune 100 and Fortune 500 companies. Founded in 1990, The Results has helped its clients improve customer service and sales performance significantly.

This is due to the highly advanced technological solutions the company employs. For over 20 years, the company has studied customers closely, learning the best strategies to use.

The Results Companies Outsourcing

The Results headquarters are at 100 NE Third Avenue, Suite 200, Fort Lauderdale, Florida 33001, US. Additionally, the company has over 30 locations in the US, Mexico, the Caribbean, and the Philippines. It also has about 20,000 colleagues worldwide and more than 22,000 employees. Its revenue has been estimated at $2 billion.   

The Results Companies’s BPO services and pricings

Here are the top services offered by the Results: Customer care, inbound and outbound calls, quality assurance, sales, customer retention, customer experience management, domestic, nearshore, and far shore solutions, recruitment, chatbot, machine learning analytics, self-service, IoT, security compliance, predictive analytics, and technology capabilities.

They offer these services to a wide range of industries, including healthcare, travel, entertainment, communications, financial services, retail, and technology industries.

Therefore, when you work with the Results, you don’t have to hire an in-house customer care team. The company will manage your calls, ensuring your customers are satisfied with your products or services.

Furthermore, the company uses advanced tools to analyze performance. Hence, they can notify you when sales are declining. With this information, you can adjust accordingly to increase your market share.

The Results Pricing

The Results have varying prices depending on a client’s requirements. You can get a detailed quote from the company’s website or by sending an email.

How The Results Companies outshines its competition

The Results has proved to be one of the top chosen customer experience providers due to various reasons, which are:

  • Hiring exceptional employees who work in a high performing and fun culture
  • Reimagining customer experience using data-driven insights to meet consumer’s evolving expectations
  • Valuing customer centricity
  • Using advanced technological tools

Key executives

JC Ramey

JC Ramey serves as the chief executive officer of the DeviceBits team under the Results. JC is skilled in organizational leadership, international business, technical sales, business development, and mergers and acquisitions, among others.

He started working under the Results in March 2019, and has brought innovative ideas to the company since then. JC also serves as the president of Tech Enabled Services.

Chad Carlson

Chad Carlson serves as The Results’ president and chief executive officer, meaning he helps in decision-making across all functional areas. He took over this position in January 2020. Chad brings over 25 years of experience in executive leadership to the table. Also, he is passionate about growing the BPO industry.

The Results Companies reviews and comparisons

Currently, we don’t have reviews and comparisons of the Results. However, we would suggest clients leave reviews about their experience. Also, compare the company with other customer experience providers worldwide.

The Results Companies’s contact information

The Results Companies’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (954)921-2400.

References

https://www.glassdoor.com/Overview/Working-at-ResultsCX-EI_IE339533.11,20.htm

https://www.crunchbase.com/organization/the-results-companies

The Results Companies news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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