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TaskUs

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About

Being best friends since high school Bryce Maddock and Jaspar Weir decided to take it to the next level and became business partners in 2008 by founding TaskUs. TaskUs started as a virtual personal assistant company that quickly grew to become an internationally renowned outsourcing organisation.

Once they became an outsourcing company many companies from around the world started to approach TaskUs for their services. TaskUs promises their clients four things—people, process, technology and transformational growth for their clients. TaskUs is a new-age outsourcer that is flexible, agile and quick to respond to the clients’ ever-changing needs.

The company went public – becoming the Philippine’s first unicorn – on 11 June 2021 on New York’s Nasdaq, valuing the company at $2.8bn.

Services Provided by TaskUS

TaskUs has two main branches of services that they provide Customer experience and back-office support.

Customer experience:

The inbound customer experience is multi-channel and TaskUs hires and manages experienced support experts to their clients with a focus on scaling and advancing the clients business. They provide chat, in-app, voice, email, social media and SMS channel services.
Other services include customer service, sales, technical support, billing, and outbound support.

Back office support:

• Content moderation
• Fraud prevention
• Application verification
• Claims processing
• Photo retouching
• Digital transcription
• Enterprise data management
• Data entry
• E-commerce tagging
• Writing and content creation
• Research

Headquarters

-

Public or Private

Private

Seats or staff

10,001+

Revenue

$50 to $100 million (USD)

Industries

-

Highlights

Alexa ranking

326,184

Domain Authority

57

Site traffic

14,844

OA ranking

-

Glassdoor rating

4.7

CrunchBase ranking

-

Details

Executive

Bryce Maddock, CEO

Year Founded

2008

Countries of fulfillment
  • United States
Sectors

-

Contact information

(888) 400-TASK

https://www.taskus.com

Social media

About TaskUs: Review and comparison

TaskUs is a Business Process Outsourcing company unlike any other. TaskUs is an intelligent collective with expertise in a wide array of technology and data usages to meet the needs of your company.

Ever since its founding in 2008, TaskUs has been responsible for protecting the interests of business partners like Stitch Fix, AMC Networks, Balsam Brands, SpareFoot, and more. From new startups to giant companies, TaskUs can support long-term success through innovation.

With outsourcing and offshoring experience in industries like entertainment and gaming, retail and eCommerce, social media, and more, TaskUs has the breadth of experience to work with almost any company.

TaskUs Outsourcing

The firm takes pride in its large suite of BPO services across differently sized companies in their global community. TaskUs has a host of specialties to maximize your manageable and sustainable growth. Exploring futuristic technologies and learning to adjust to new and complex problems is exactly what TaskUs is equipped to do.

TaskUs’s BPO services and pricings

TaskUs is a versatile BPO meant to offer excellent support across locations in the US, the Philippines, Taiwan, and more. Some of the top-quality services they provide include: 

  • Digital customer experience
  • Content security
  • AI operations
  • Consulting services
  • Customer experience functions

The company has years of industry-leading support and service to back them up for businesses of any size.

TaskUs’s pricing

The pricing for TaskUs services will depend on the clients’ requirements and business needs. However, their contact form allows inquirers to precisely request a type of service. They also provide a media request link specifically for different types of businesses.

How TaskUs outshines its competition

Thanks to TaskUs’s focus on tackling complex challenges with state-of-the-art technology, they’ve been able to accommodate a wide array of different businesses at professional rates. Their BPO services include:

  • Services for startups that go in-depth on the “full 360-degree spread” of support
  • The “most dominant service offering” of digital TaskUs CX 
  • Comprehensive security for your content thanks to their trust and safety service team
  • Diverse AI operations encompassing data collection, natural language processing, content relevance tracking, and more

In addition, TaskUs recently received the San Antonio Business Journal’s Diversity and Inclusion Award for their outstanding efforts at their San Antonio, Texas location for the sake of the larger community there.

Key executives

Bryce Maddock (Chief Executive Officer)

Bryce Maddock is the CEO and a co-founder of TaskUs. His leadership and continued presence at the company have bolstered the large employee base to reach greater and greater heights. 

Charley LeMaster (SVP of Sales and Business Development)

Charley LeMaster is the senior vice president of sales and business development at TaskUs and a key figure in the continued pushing of the technological envelope at the company.

TaskUs reviews and comparisons

TaskUs is the premier BPO servicer with multiple locations across the globe. They represent a fantastic and intelligent group of like-minded individuals dedicated to supporting your company.

TaskUs’s contact information

TaskUs’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (888) 400-TASK.

References

https://www.glassdoor.com/Overview/Working-at-TaskUs-EI_IE350702.11,17.htm

https://www.crunchbase.com/organization/taskus

TaskUs news, podcast & articles

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TaskUs videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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