Need More Time

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3/5 · Glassdoor
OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
1-49
Company listing
Annual revenue
$1 mil. - $5 mil.
Company listing
Delivery countries
2
Company listing
Executive profiles
1+
Company listing

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Overview

Need More Time is a UK based company offering a simple, cost effective solution for you and your business. We offer a plethora of bespoke solutions including; telephone answering services, business assistant (virtual PA) services and other virtual services like mailing addresses, telephone numbers, or a complete virtual office solution. Our aim is to assist new and small businesses to utilise a flexible staffing solution that doesn’t carry the risks and costs normally associated with permanent employees.

Ownership
Private

Details

Year founded
2000

Workforce & hiring

Scale & company milestones

Annual revenue

$1 mil. - $5 mil.

Company listing

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About Need More Time: Review and comparison

Need More Time provides virtual office service support for customers, including booking appointments and handling mail. Founded in 2002, the agency primarily services small to medium-sized companies that need support for daily operations. By taking on the daily distractions, the Need More Time team hopes businesses can focus on what’s important.

The UK-based firm operates out of an office in Kent. With fewer than 25 employees, the agency draws less than $5 million in revenue.

Need More Time Outsourcing

This agency started as a way to support the small business community through the early and middle stages. The team aims to provide seamless support for less than the cost of additional full-time employees. From startups to struggling small businesses and everything in between, Need More Time works to give companies the edge they need to succeed.

Need More Time’s BPO services and pricings

Need More Time provides various phone services and virtual assistant services, including:

  • Telephone answering services
  • Diary management
  • Customer service and sales
  • Invoicing
  • Communications with clients and vendors
  • Handling orders
  • Brochure fulfillment
  • Transcription services
  • Telemarketing
  • Collecting payment
  • Research tasks
  • Travel arrangements
  • Data entry, spreadsheets, and record updates

Additionally, the agency offers specific Medical, Dental, and Marketing Virtual Assistant services. The firm also built a Knowledge Base with valuable information about current standards and support for various devices and software.

Need More Time’s pricing

Since Need More Time creates custom solutions for every client, the firm doesn’t list pricing packages on the website. However, the agency lists starting rates for some services, including:

  • Telephone answering starting at £25.50 per month for 30 minutes of time
  • Virtual assistant services start at £49.95 per month

Marketing, medical, and dental PA support pricing are not listed on the website.

How Need More Time outshines its competition

Need More Time cites several reasons businesses benefit from their services. 

  • Save on office space, equipment, and payroll by outsourcing PA services.
  • The company handles all management, benefits, time off, and payment for you.
  • No need to devote time to training or staff development.
  • The team creates a custom solution for each client and has specialty staff to manage tasks in the medical, dental, and marketing industries.

The team also has an environmental policy that aims to reduce their carbon footprint through several practices, including reducing paper usage and recycling ink cartridges.

Key executives

Michael Bolt (Co-Founder and Director)

Bolt spent several years in the marketing and sales industries before founding Need More Time to support small businesses. He graduated from St. Lawrence College.

Andrew Hunt (Co-Founder and Director)

Hunt served as a business consultant for a few years before partnering with Bolt to found Need More Time. He graduated from the University of Birmingham.

Need More Time reviews and comparisons

The firm has four ratings on Facebook and twenty reviews on Google with a perfect five-star average. Notably, most of the reviews are from three to four years ago. Prospective clients might want to research similar firms before hiring this agency.

 

Need More Time’s contact information

Need More Time’s main headquarters is located in:

Headquarters location N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 020 3303 3303.

References

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