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Kolvoz SAS

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About

Kolvoz Ltda. es un Call Center y BPO (Business Process Outsourcing) establecido en la ciudad de Bogotá. Ofrecemos un portafolio amplio y con soluciones hechas a la medida de cada cliente. Nuestros servicios se adaptan a sus requerimientos y a su empresa.
Kolvoz Call Center se enfoca en la realización de campañas de mercadeo, posicionamiento y recordación de su marca, así como servicio al cliente, fidelización y satisfacción frente a su producto.

Kolvoz BOP por medio de su servicio de capacitación a su personal le permitirá incrementar el desempeño de sus empleados y aumentar la productividad de su empresa.
Todo esto con, personal altamente calificado, capacitado constantemente y motivado.

Headquarters

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Public or Private

Sole Proprietorship

Seats or staff

11-50

Revenue

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Industries

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Highlights

Domain Authority

1.9

Site traffic

266

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Kathy Ydrovo E., General Manager/ comercial manager

Year Founded

2008

Countries of fulfillment

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Sectors

-

Contact information

57 1 743 0996

https://kolvoz.com

Social media

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About Kolvoz SAS: Review and comparison

Kolvoz is a Bogota run consumer services and business process outsourcing (BPO) company that strives to bring you closer to your customers. They’ve been helping businesses with various processes since 2008 and have since become a sought-after BPO company. 

This excellent BPO company focuses on providing the best service to clients through proper planning, implementation, and follow-up. They want their clients to trust them throughout the process because it’s one of the only ways the partnership can work. 

Since launching in 2008, Kolvoz has sustained anywhere from 11 to 50 dedicated employees, with a turnover rate of less than 5%. Their last reported annual revenue in 2020 was approximately $362,289.

Kolvoz SAS Outsourcing

The employees at Kolvoz take pride in being able to advise and help their clients create, improve, or implement a strategy that suits the company in their goals. They do this by building a relationship with the client and earning their trust. 

Their customer service is top-notch. They assist their clients in customer satisfaction through email, phone, and live chat. Plus, they’re there for their clients through the same communication methods.

Kolvoz SAS’s BPO services and pricings

As a consumer service and BPO agency, the services that Kolvoz provides include:

  • Database generation 
  • Database management 
  • Select telemarketing 
  • Customer service 
  • Appointment scheduling
  • Digital marketing 
  • One-off campaigns 
  • Advice and assembly of contact strategies 

Kolvoz’s pricing

Unlike some BPO providers, Kolvoz is rather upfront about its pricing and how it works. They break down their services based on the time provided. 

For example, for services provided for up to one month, they have set prices, and then you’ll pay an additional VAT. Then they have pricing for a minimum of three months, which is naturally going to cost more. 

As for their non-voice services and one-ff campaigns, those are priced separately from their other services. While the website outlines these well, you can reach out to them via email if you need more clarification.

How Kolvoz SAS outshines its competition

This BPO agency takes a lot of pride in its approach to customer service and strategy implementations. Some of the ways they outshine their competition by: 

  • Providing qualified leads 
  • Building relationships and trust with clients 
  • Proper implementation of strategies 
  • Following up with clients after launching a strategy to see where improvement is needed or if it’s needed at all
  • Supporting clients with their goals, whatever they might be
  • Increasing sales by at least 10% annually

Key executives

Kathy Ydrovo E. (General Manager)

Kathy has been the acting General Manager for Kolvoz since their founding in 2008. Her expertise in building relationships, her ability to lead, and her experience in the business world make her exceptional at running the Kolvoz operation

Kolvoz SAS reviews and comparisons

Kolvoz is a consumer services and BPO company that’s helping clients reach their goals. Through non-face-to-face sales and strategy building, they’ve been able to have many satisfied customers. You can compare this agency to other small BPO companies in Colombia and South America

Kolvoz SAS’s contact information

Kolvoz SAS’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 57 1 743 0996.

Kolvoz SAS news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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